WPS-IP-HD

This is a 5 Star FLOP

I purchased the WPS-100-DVR-8CH in good faith from SnapAV.com. I do not believe that SnapAV did not know about Apple’s upgrade to whatever OS it was that made my system obsolete. I believe that their motive was to unload as many of these soon to be dysfunctional products before we the public found out they were dysfunctional. It is the manufacturer or wholesalers responsibility to be sure they are selling legal and functional products to the public. It is not the customer’s responsibility to notify the manufacturer or wholesaler the product sold will not work because Apple upgraded their OS. The upgrades occur with all OS‘s. Why is this such a surprise to SnapAV? What else do you sell that is going to be obsolete when or shortly after we the public purchase it. By reading some of the Reviews, even the installers were kept in the dark about the obsolete equipment. Why don’t you, SnapAV, buy back the obsolete WPS-100-DVR-8CH equipment or any other obsolete equipment or give us a nice buyback discount before someone thinks about bring a Class Action Lawsuit against you. Maybe, because you advertised this equipment on the Internet for sale, the FBI would be interested in a criminal felony case. I understand that you say that the App “TapCMS” will work, but quite frankly, I am really tired of screwing with it and as of 10/25/2018, I can not get it to work on my iMacs, iPhone 6s+’s or my iPad. Why does a customer even have to write up a review like this? Will Lumalink work with my WPS-100-DVR-8CH?

Crash crash crash

Please fix this app! As an AV installer I can't sell or use your product if you can't have a working app. I have a wirepath bullet camera and when I entered the dns address it default me to save it to NVR. When I open the NVR the app crash. It will let me save the internal IP address to IP icon but then I can't use it offsite. Your company have good cameras but please spend some time to fix the app!