AppRecs review analysis
AppRecs rating 3.7. Trustworthiness 65 out of 100. Review manipulation risk 23 out of 100. Based on a review sample analyzed.
★★★☆☆
3.7
AppRecs Rating
Ratings breakdown
5 star
0%
4 star
0%
3 star
0%
2 star
0%
1 star
100%
What to know
✓
Low review manipulation risk
23% review manipulation risk
About Torbay Taxis Passenger App
Through this app you can:
• Order a taxi
• Track the vehicle on the map as it makes its way towards you!
• Receive real-time notifications of the status of your taxi
• Pay by cash or with card
• Order a taxi for an exact pick-up time
• Store your favourite pick up points for easy booking
Torbay Taxis Passenger App Screenshots
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Reviews for Torbay Taxis Passenger App
Ticked off in Torbay
Can’t be on time for pre booked rides
I booked a taxi more than 12 hours in advance for 8:30am. At 8:34am I didn’t have a car allocated to me and no indication in the app or via message that they were running behind. In the app it appeared as though there were cars free in the area. I canceled my prebooking because I had no notification from the company that they were running behind and I thought I might have success requesting one of the nearby cars in the app (you can’t have a prebooking and make another ad hoc request within 20 minutes of each other). I then got a pop up saying “we’re busy, no rides can be booked until 9am”. I called the number and got into a pissing match with the guy on the phone who blamed me for canceling even though my ride wasn’t on time. His excuse was “we can’t always be on time” and further compared themselves to buses and trains which aren’t on time. At least buses and trains give an ETA! I called Torbay Cab Company and had a ride within 10 minutes. Will not use Torbay Taxi.
