Lasa Health

Forced Chatbot Use, Difficult Deletion

Makes you use their annoying chatbot that required a zip code with no way to exit without starting the app setup over, and you can’t delete your account from the app, you have to email them a request.

Thoughtful, educational, supportive and well executed app

I truly love this app- especially as someone who struggles through severe endometriosis. It’s a chronic and painful disease and having an application that not only supports educationally, but has a helpful tracking tool that more closely pin down specific symptoms is of incredible value. Additionally, I enjoy the “garden” that provides a light hearted and fun experience which rewards the user when they’re regularly using the app. My only issue comes to play with the functionality of the app. For the first 4-5 months of having it, all ran smoothly and there were no issues. More recently, within the last couple months, I’ve encountered issues with the symptom scale system. It allows you to rank the level in which the symptom is occurring, however every symptom within the line is automatically assigned the same measurement. I’ll have to look further into perhaps contacting support in order to correct it. However, I still use it regularly and just appreciate the thoughtful, supportive and excellently designed and executed app