App isn’t good

The app will constantly tell you incorrect information assuming you can even get far enough into it to view. Most of the time it won’t load your account. By some miracle it did you will be told your Internet’s running when it’s not and vice versa. Do you ever have questions about your actual performance speeds Internet activity any of that don’t rely on the next link website don’t rely on the next linked app. Just call tech support. If it’s on the weekend you’re out of luck because you just won’t know. Even the automatic text messages they sent you will be wildly inaccurate. It’ll tell you oh there’s a service outage at like 2 AM and then your Internet will come back at 9 o’clock and then you get your services back up and running at like seven the next night very inaccurate very poor. Do not recommend even though they force you to download it.

Great service; garbage app

Nextlink internet service is great, but the app is total garbage. I get no comms regarding outages, chat tells me to call customer service, and most of the time the home page doesn’t even load properly. Unfortunately, their website isn’t much better.

App never works

This has to be the single most useless app I have ever seen. It never works, never notifies you if there is an outage (even if you have that option on), and any time you try to search for an outage, it doesn’t show anything, then all of a sudden five minutes later it changes to say there is an outage. Additionally, the app makes you login in every single time you use it as opposed to staying logged in. What is the point of an app over the website if I constantly have to log back in. Save your time and money, go with some other provider.

So buggy…

Can’t delete users. No push alerts despite settings on. No way to track service tickets.

App doesn’t work

I wanted to love this app. But it doesn’t even load. I open it up and it sits on the home page loading for what feels like forever. Hopefully this gets fixed.