My Meralco

My Meralco icon

My Meralco

Manila Electric Company (MERALCO)

AppRecs review analysis

AppRecs rating 1.0. Trustworthiness 69 out of 100. Review manipulation risk 27 out of 100. Based on a review sample analyzed.

☆☆☆☆

1.0

AppRecs Rating

Ratings breakdown

5 star

4%

4 star

4%

3 star

0%

2 star

0%

1 star

91%

What to know

Low review manipulation risk

27% review manipulation risk

Pricing complaints

Many low ratings mention paywalls or pricing

Mixed user feedback

Average 1.3★ rating suggests room for improvement

About My Meralco

Meralco Online is now My Meralco! Discover the new dynamic dashboard and enjoy real-time payment posting.

This version is the soft launch of the app – while some features are limited, stay tuned for exciting updates coming your way. Thank you for your patience and support!
My Meralco Screenshots
Screenshot 1Screenshot 2Screenshot 3

Tap to Rate:

Reviews for My Meralco

Unsatisfied 1st time CX

Frustrating Login Makes a Simple App Unusable

My experience with the Meralco app has been consistently frustrating, forcing me to give it a one-star review. The primary issue is the login process. It is unnecessarily difficult and overly complicated for an app that is supposed to provide simple utility services, like viewing a bill. I understand the need for security, but this isn't a high-security banking app. The current login system creates a terrible user experience, blocking access to basic functions. An app's first job is to be accessible, and this one fails at that first hurdle. Until the login process is streamlined and made more user-friendly, the app remains practically unusable for me.

8BallOrangutan

Piss poor app

Piss poor app… update: after upgrade to iOS 26, this app no longer working. It just gave a blank screen then went back to Home screen. This app was working under iOS 18.6.2. However, in order for me to get this work for the first time (first released), I had to face to face talked with their customer support. It was very annoying and cumbersome. I do not want to go through to that process. In my opinion, this app is not created “customer friendly”.

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