Unauthorized charge

Capmetro placed a $39 unauthorized charge in my credit card. I would not use them to rent a bike. Never again. I had to do a dispute through my bank. The app never works correctly.

Super useful 🙌

It’s the best choice if you want to go somewhere and you don’t want to wait for the bus or it’s easier to get by bike. I love there are plenty stations to pick and drop.

Needs not Wants

Unlock and ride with mostly ease (a little locking up during scan). Easy to return. App can do nothing you want it to. which is grab a bike then navigate to a location. I can only navigate when it works, which is rarely to another bike drop which means you have to get the spot you need to go or the corner that you need to go via Google maps then come back to the rideshare app to find the rideshare drop point closest to that. So it becomes virtually unusable except for grabbing a bike. I wanna use it to cruise the city and see the sites. I don’t want to use it to just use it to the one place I wanna go in the drop point that I know exist. They would be better off just serving Google maps with bike set as default route and allow you to search for things like in google maps. Honestly I’m blown away by how bad the UX really is. I can’t believe anyone that has worked on this app has ever actually used the service

High fares

Will rewrite this review once they readjust the fares.

What is CapMetro doing about the fault app

Tried to purchase a monthly pass keep getting on error message Looked at my account I see CapMetro $24.00 but I don’t have a pass. What’s up with that?