WHEREVER LIFE TAKES YOU, TAKE GIA
Gia is your guide to your health (and health plan). So whether your next adventure takes you up a mountain or just up that extra set of stairs, take Gia along. It’s packed with convenient, personalized features.
--- 24/7 VIRTUAL CARE THAT SAVES YOU TIME AND MONEY
Gia is available 24/7, so you can get care, help with a health condition, support to get healthier, or answers to medical questions whenever and wherever you need it. Even better, Gia saves you money. In fact, it’s free for most MVP Members*.
URGENT AND EMERGENCY CARE: Gia connects you to urgent and emergency care in minutes. It’s the fastest way to find out if you need an in-person visit or get treatment.
TEXT A DOCTOR 24/7: Text a doctor 24/7 for virtual primary and specialty care, provided by MVP’s partner, Galileo. Use Galileo for preventive care, medical questions, chronic conditions like diabetes, or prescription refills.
SAME-DAY TREATMENT FOR HEALTH CONCERNS: Don’t have time to get to the doctor? Don’t want to wait weeks for an appointment? Doctors are available 24/7, no appointment needed, through our partnership with Galileo. So you can get same-day treatment for nearly any health concern.
--- FAST ACCESS TO YOUR PLAN
Gia has lots of helpful information about your health plan, so it’s easy to find ID cards and stay up to date on claims, deductibles, out-of-pocket limits, and preventive care.
ID CARDS: View and share your MVP ID cards with doctors, family members, or anyone you wish.
CLAIMS: Get a quick look at medical, dental, and pharmacy claims. Click on any claim to find detailed information like total charges, savings, final costs, service breakdowns, and more. Or use advanced search to find specific claims quickly and easily.
DEDUCTIBLES AND LIMITS: See progress toward deductibles and limits for any member of your plan across current and prior plan year.
PAYMENTS AND BILLING HISTORY (NEW): Pay your premium, view your payment history, manage your wallet, and even set up Auto Pay so you never have to think about paying your premium again.
PREVENTIVE CARE REMINDERS: Get proactive, personalized recommendations to keep you and your loved ones healthy.
MEMBER PROFILES: Get an overview of your coverage, including medical, dental, vision, and pharmacy plans.
--- OTHER FEATURES
SECURE, FLEXIBLE SIGN IN: Three sign-in options make using Gia easier than ever. You can sign in using:
1. The same email address and password you use for your MVP online account or the myMVP app
2. Your Google, Facebook, or Apple account
3. Face ID or Touch ID
HELPFUL HINTS: Helpful explanations are available throughout the app, so you don’t have to search for unfamiliar terms.
*Gia virtual care services are available at no member cost-share for medical plans, including qualified high-deductible health plans (QHDHPs) upon enrollment and plan renewal. Exceptions may apply for self-funded plans.
Gia is your guide to your health (and health plan). So whether your next adventure takes you up a mountain or just up that extra set of stairs, take Gia along. It’s packed with convenient, personalized features.
--- 24/7 VIRTUAL CARE THAT SAVES YOU TIME AND MONEY
Gia is available 24/7, so you can get care, help with a health condition, support to get healthier, or answers to medical questions whenever and wherever you need it. Even better, Gia saves you money. In fact, it’s free for most MVP Members*.
URGENT AND EMERGENCY CARE: Gia connects you to urgent and emergency care in minutes. It’s the fastest way to find out if you need an in-person visit or get treatment.
TEXT A DOCTOR 24/7: Text a doctor 24/7 for virtual primary and specialty care, provided by MVP’s partner, Galileo. Use Galileo for preventive care, medical questions, chronic conditions like diabetes, or prescription refills.
SAME-DAY TREATMENT FOR HEALTH CONCERNS: Don’t have time to get to the doctor? Don’t want to wait weeks for an appointment? Doctors are available 24/7, no appointment needed, through our partnership with Galileo. So you can get same-day treatment for nearly any health concern.
--- FAST ACCESS TO YOUR PLAN
Gia has lots of helpful information about your health plan, so it’s easy to find ID cards and stay up to date on claims, deductibles, out-of-pocket limits, and preventive care.
ID CARDS: View and share your MVP ID cards with doctors, family members, or anyone you wish.
CLAIMS: Get a quick look at medical, dental, and pharmacy claims. Click on any claim to find detailed information like total charges, savings, final costs, service breakdowns, and more. Or use advanced search to find specific claims quickly and easily.
DEDUCTIBLES AND LIMITS: See progress toward deductibles and limits for any member of your plan across current and prior plan year.
PAYMENTS AND BILLING HISTORY (NEW): Pay your premium, view your payment history, manage your wallet, and even set up Auto Pay so you never have to think about paying your premium again.
PREVENTIVE CARE REMINDERS: Get proactive, personalized recommendations to keep you and your loved ones healthy.
MEMBER PROFILES: Get an overview of your coverage, including medical, dental, vision, and pharmacy plans.
--- OTHER FEATURES
SECURE, FLEXIBLE SIGN IN: Three sign-in options make using Gia easier than ever. You can sign in using:
1. The same email address and password you use for your MVP online account or the myMVP app
2. Your Google, Facebook, or Apple account
3. Face ID or Touch ID
HELPFUL HINTS: Helpful explanations are available throughout the app, so you don’t have to search for unfamiliar terms.
*Gia virtual care services are available at no member cost-share for medical plans, including qualified high-deductible health plans (QHDHPs) upon enrollment and plan renewal. Exceptions may apply for self-funded plans.
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