Denton 311

Denton 311 icon

Denton 311

City of Denton

AppRecs review analysis

AppRecs rating 2.6. Trustworthiness 78 out of 100. Review manipulation risk 24 out of 100. Based on a review sample analyzed.

★★☆☆☆

2.6

AppRecs Rating

Ratings breakdown

5 star

29%

4 star

0%

3 star

14%

2 star

14%

1 star

43%

What to know

Low review manipulation risk

24% review manipulation risk

Credible reviews

78% trustworthiness score from analyzed reviews

Mixed user feedback

Average 2.6★ rating suggests room for improvement

About Denton 311

Denton 311 is the official mobile application for residents and visitors of the City of Denton Texas. Denton 311 is a free tool that allows you to report concerns such as potholes, park maintenance, code violations, schedule trash pickup reminders, and more. Download the app, select your request type, enter a brief description, and snap an optional photo- we’ll take care of the rest.

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Reviews for Denton 311

CarloInTX

Not as smooth as Engage Denton

Little clunky. At first glance appears to have more categories than the old Engage app, but some categories are missing. Will not allow uploads directly from iPhone photo album, complaining that the format is not allowed (I am using JPG). The workaround for me appears to be to save the photo from album to files and upload to app from files. This is an unnecessary step, and is a bug, IMO. I often find I cannot pick a location as moving and dropping a pin on the map is finicky. I would say that this is a problem with the Apple map API, but I don’t have this problem in other apps.

Seth Hoisington

Horrible App

I’m not sure who they contracted to write this app but setting up a basic profile is impossible. It links you to a website to get your account number that doesn’t exist and by the time you get an account number from downloading an invoice, the form won’t accept it even using the syntax they require by dropping a zero from the number. It won’t even allow you to add the dash that it’s telling you to type in and errors out. Fire whoever made this app and do better QA next time.

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