Field Trips - Powered by Via

Field Trips is a flexible way to travel around Springfield. We’re an on-demand shared
ride service that’s easy, affordable, and convenient.

With a few taps, book a ride in the app, and our technology will pair you with other
people headed your way.
HOW IT WORKS:
- When you're ready to go, book a ride in the app by providing your pick-up and drop-off
locations, anywhere in our service area.
- Let us know whether you’re riding alone or with additional passengers.
- You will receive an estimated vehicle-arrival time upon booking your trip and be picked
up where you requested. The driver’s estimated arrival time will automatically update as
your vehicle makes its way to meet you.
- Be ready for your driver outside at the pick-up location.
- When your driver arrives, pay your fare and board the vehicle. Pay on board with exact
cash, or save your credit or debit payment method in the mobile app.
-There may be others on board, or you may make a few additional stops along the way.
Track your ride and share your status within the app in real-time.

AFFORDABLE:
The prices are comparable to other transportation services in the area. Your wallet will
thank you.
RELIABLE:
Track your ride as the driver is on their way to you, and while you’re in the vehicle too.
The app will provide real-time information for your pick-up and arrival time.
ACCESSIBLE:

Field Trips is wheelchair accessible! If you require a wheelchair, please call us to
ensure your account is set up correctly. When you request a trip, you will be assigned a
wheelchair accessible vehicle.
SHARING YOUR TRIP:
Our service matches people headed in the same direction. This means you’re getting
the convenience of an on-demand ride with the efficiency and affordability of public
transit.
Questions or comments? Reach out to support-fieldtrips@ridewithvia.com.
Your feedback is important to us. Ride Field Trips and let us know how we did!