Sentara Health Plans

Sentara Health Plans icon

Sentara Health Plans

Sentara Healthcare

With this health plan app, you can access coverage details, find providers, and view claims information. Includes features for managing profiles, emailing ID cards, and updating contact preferences.

AppRecs review analysis

AppRecs rating 4.1. Trustworthiness 73 out of 100. Review manipulation risk 24 out of 100. Based on a review sample analyzed.

★★★★

4.1

AppRecs Rating

Ratings breakdown

5 star

77%

4 star

8%

3 star

3%

2 star

3%

1 star

10%

What to know

Low review manipulation risk

24% review manipulation risk

Credible reviews

73% trustworthiness score from analyzed reviews

High user satisfaction

84% of sampled ratings are 4+ stars (4.4★ average)

About Sentara Health Plans

The Sentara Health Plans (previously known as Optima Health) app is a secure, convenient, and easy way to access important health plan information on demand – wherever and whenever you need it. The latest version comes loaded with new features and enhancements to make it easier for you to access the information and care you need, on the go.

Sentara Health Plans MOBILE APP FEATURES
Individuals and covered family members can *:
* Find doctors and urgent care centers
* View coverage and benefit details
* Access personalized wellness tools
* View and email member ID cards
* Access claims information, including in-network plan expenses, deductibles, and balances
* View user profile and update email address
* Access Sentara Health Plans contact information
* Manage your Communication Preferences
*You must be an Sentara Health Plans member registered on http://sentarahealthplans.com to use the secure features of the mobile app.

About Sentara Health Plans
Sentara Health Plans provides health plan coverage throughout Virginia. We offer a full suite of commercial products including consumer-driven, employee-owned, and employer-sponsored plans, individual and family health plans, employee assistance programs, and plans serving Medicare and Medicaid enrollees. Our quality provider network includes specialists, primary care physicians, and hospitals across Virginia.
Sentara Health Plans Screenshots
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Reviews for Sentara Health Plans

Danderson617

It keeps force closing!

App crashes when trying to make virtual visits.

Sierra108

Terrible service

The app crashes and I am unable to use it because sentara isn’t managing all of the services. The app is for show almost 0 functionality. If I can get the find a doctor tab to actually work all the results are outdated and out of network when you call them. Terrible experience.

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