With this business communication platform, you can make calls, send messages, and manage contacts across devices. Includes voice transcription, contact profiles, and call coaching features.
AppRecs review analysis
AppRecs rating 4.5. Trustworthiness 79 out of 100. Review manipulation risk 22 out of 100. Based on a review sample analyzed.
★★★★☆
4.5
AppRecs Rating
Ratings breakdown
5 star
84%
4 star
6%
3 star
3%
2 star
2%
1 star
5%
What to know
✓
Low review manipulation risk
22% review manipulation risk
✓
Credible reviews
79% trustworthiness score from analyzed reviews
✓
High user satisfaction
84% of sampled ratings are 5 stars
About Dialpad
Features that Matter:
*A Single Platform*
Calls, contacts, and messages—all your business communications right in the palm of your hand.
*Switch Between Devices*
Take calls on the go and switch between your laptop or deskphone to your iOS device in one tap.
*Automatic Note-Taking*
With Voice Intelligence™, calls are automatically transcribed and surfaced to you once you hang up, so you’re never second-guessing what was said.
*Rich Contact Profiles*
Contact profiles should include more than just a name and number. With Dialpad, access shared emails or upcoming events plus details from your CRM.
*Coach From Anywhere*
Monitor and coach calls from a single interface, even when you’re nowhere near a desk, with listen-in features.
Dialpad Screenshots
Tap to Rate:
Reviews for Dialpad
SickApparel
Worst of them all
So sad that with all the tech available this is still the most inefficient way to make calls or send messages. Guaranteed you can’t find a thread conversation. Messages sent from three spots in the app, but don’t actually go to the client except for if they’re sent from one spot in the app, which is a nightmare. Still can’t believe how horrible the customer service is as well dealing with this process. We are in complete shock that someone recommended at us and now we see this is the worst phone app available
HR/Training
Small improvements would make a BIG impact.
It’s beyond me that a tech company making an app to try and make things easier yet, you can’t even do SIMPLE tasks such as change your voicemail message on the app. In fact, You can’t even use the browser on your phone. You have to log into the ACTUAL web browser ON YOUR LAPTOP/computer. This is absolutely unhelpful when you are trying to be streamlined and on the go. Also, many other little glitches that prevent my team from fully trusting in the product and leaning all the way in to using it to its full “potential”.
