Symphony by WaterFurnace

Symphony by WaterFurnace icon

Symphony by WaterFurnace

WaterFurnace International

With this comfort platform, you can monitor and control your geothermal system remotely using a web browser or mobile device. Includes real-time system feedback, energy usage tracking, and customizable zone settings.

AppRecs review analysis

AppRecs rating 2.3. Trustworthiness 76 out of 100. Review manipulation risk 20 out of 100. Based on a review sample analyzed.

★★☆☆☆

2.3

AppRecs Rating

Ratings breakdown

5 star

10%

4 star

10%

3 star

16%

2 star

27%

1 star

37%

What to know

Pricing complaints

Many low ratings mention paywalls or pricing

Mixed user feedback

Average 2.3★ rating suggests room for improvement

High negative review ratio

65% of sampled ratings are 1–2 stars

About Symphony by WaterFurnace

Symphony is a WiFi enabled comfort platform that’s unsurpassed in its ease of use, features and capabilities. It provides detailed system feedback in real-time and the tools to control it. Symphony marries the Aurora controls of your WaterFurnace geothermal unit with the Aurora Weblink router, providing access to your equipment from practically anywhere. Symphony is cloud-based so there’s no software to install and provides control over your entire geothermal system - not just the thermostat as in other ‘smart thermostat’ systems.

Symphony allows you to:

• View and control your geothermal system’s operation from anywhere using a laptop, smart phone or tablet using an intuitive dashboard for quick access to your unit’s status, operation history, alert history, and energy usage.
• Remotely control temperatures and programs for up to 6 zones (requires the IntelliZone2 zoning system).
• Observe and track your unit’s energy use for the last 13 months.
• Provide equipment performance data to dealers for remote monitoring and diagnosis (Premium package required).
• Receive equipment alerts and service reminders (as well as your dealer) via email and texts (Premium package required).
Symphony by WaterFurnace Screenshots
Screenshot 1Screenshot 2Screenshot 3Screenshot 4

Tap to Rate:

Reviews for Symphony by WaterFurnace

JHawkWTH

Glitchy and in consistent performance

I am using this app on a 7 series system with 3 zones. When opening the app, the screen displays one of the zones. When selecting the temperature control, the temperature reading will increase by 1 degree before changing the setting. Once the setting is changed, you must stay on the screen for about 30 seconds to ensure the new setting is stored. If you select a different zone before this time to view, then return back to original zone, it resets to previous temperature. Sometimes the setting does not stay set and will switch while viewing the display. Another nuisance, the app does not indicate what zones are open or calling for heat/cool. It doesn’t appear alot of effort has gone into this app. The previous system we had installed Neat thermostats. That app worked very well. WF could take some notes on how that works to improve this one.

Tucker Willenborg

Unusable due to Bugs

App crashes when attempting to set a schedule, struggles to connect reliably.

More from WaterFurnace International
Similar to Symphony by WaterFurnace
More from WaterFurnace International

©2023 Verdant Labs LLC. All rights reserved.

Privacy PolicyContact