OneService-Serving Your Estate
Ministry of National Development
3.5 ★
59 ratings
Free
With this app, users can submit feedback on local issues such as cleanliness and infrastructure maintenance. Includes integration with government agencies and options for submitting cases.
AppRecs review analysis
AppRecs rating 3.5. Trustworthiness 0 out of 100. Review manipulation risk 0 out of 100. Based on a review sample analyzed.
★★★☆☆
3.5
AppRecs Rating
Ratings breakdown
5 star
59%
4 star
2%
3 star
3%
2 star
5%
1 star
31%
What to know
✓
Good user ratings
61% positive sampled reviews
✓
Authentic reviews
No red flags detected
⚠
High negative review ratio
36% of sampled ratings are 1–2 stars
About OneService-Serving Your Estate
The OneService App is a convenient platform that allows you to submit feedback anytime, anywhere.
- Improve your neighbourhood by submitting feedback
Fix issues like cleanliness, pests and maintenance of greenery and infrastructure by using this App. We will help to direct your feedback to the relevant Town Council or authorities such as HDB, NEA, LTA and NParks. There is no need for you to indicate which agency is responsible!
Download the OneService App and login with your Singpass account to start improving your neighbourhood today!
KEY APP FEATURES
Report municipal issues in your neighbourhood such as:
- Facilities maintenance in HDB estates
- Illegal parking
- Cleanliness
- Roads & Footpaths
- Animals & Birds
- Pests
- Smoking in prohibited places
- And more!!
ABOUT ONESERVICE
This application is a Smart Nation Initiative developed by the Municipal Services Office. Municipal Services Office partners 17 Town Councils and 10 government agencies:
- Building and Construction Authority (BCA)
- Housing and Development Board (HDB)
- Land Transport Authority (LTA)
- National Environment Agency (NEA)
- National Parks Board (NParks)
- People’s Association (PA)
- PUB, the National Water Agency
- Singapore Land Authority (SLA)
- Singapore Police Force (SPF)
- Urban Redevelopment Authority (URA)
FEEDBACK
For feedback on the OneService App, you can submit it as a case via the app.
If you are unable to access the OneService App, please email mso_appenquiry@mnd.gov.sg
TERMS OF USE AND PRIVACY
By downloading, you agree to the Terms of Use and Privacy Policy of the OneService App.
URL for Terms of Use:
https://go.gov.sg/osappterms
URL for Privacy Policy:
https://go.gov.sg/osappprivacystatement
- Improve your neighbourhood by submitting feedback
Fix issues like cleanliness, pests and maintenance of greenery and infrastructure by using this App. We will help to direct your feedback to the relevant Town Council or authorities such as HDB, NEA, LTA and NParks. There is no need for you to indicate which agency is responsible!
Download the OneService App and login with your Singpass account to start improving your neighbourhood today!
KEY APP FEATURES
Report municipal issues in your neighbourhood such as:
- Facilities maintenance in HDB estates
- Illegal parking
- Cleanliness
- Roads & Footpaths
- Animals & Birds
- Pests
- Smoking in prohibited places
- And more!!
ABOUT ONESERVICE
This application is a Smart Nation Initiative developed by the Municipal Services Office. Municipal Services Office partners 17 Town Councils and 10 government agencies:
- Building and Construction Authority (BCA)
- Housing and Development Board (HDB)
- Land Transport Authority (LTA)
- National Environment Agency (NEA)
- National Parks Board (NParks)
- People’s Association (PA)
- PUB, the National Water Agency
- Singapore Land Authority (SLA)
- Singapore Police Force (SPF)
- Urban Redevelopment Authority (URA)
FEEDBACK
For feedback on the OneService App, you can submit it as a case via the app.
If you are unable to access the OneService App, please email mso_appenquiry@mnd.gov.sg
TERMS OF USE AND PRIVACY
By downloading, you agree to the Terms of Use and Privacy Policy of the OneService App.
URL for Terms of Use:
https://go.gov.sg/osappterms
URL for Privacy Policy:
https://go.gov.sg/osappprivacystatement
OneService-Serving Your Estate Screenshots
Tap to Rate:
Reviews for OneService-Serving Your Estate
Nlb fb
Answer is not satisfactory
As it’s more of an update rather than a final answer. May i know if anything will be done to introduce singpass on the mobile nlb app?
Kwa888
Unable to open App on my iPhone 15 Pro Max running on various iOS 18.x version including the latest
Reported the app issue many days ago but still not resolve yet
