With this customer support app, you can manage tickets, respond to queries, and assign priorities. Includes multi-channel support, ticket automation, and real-time updates.
AppRecs review analysis
AppRecs rating 4.4. Trustworthiness 82 out of 100. Review manipulation risk 24 out of 100. Based on a review sample analyzed.
★★★★☆
4.4
AppRecs Rating
Ratings breakdown
5 star
70%
4 star
10%
3 star
5%
2 star
3%
1 star
13%
What to know
✓
Low review manipulation risk
24% review manipulation risk
✓
Credible reviews
82% trustworthiness score from analyzed reviews
✓
High user satisfaction
80% of sampled ratings are 4+ stars (4.2★ average)
About Freshdesk
Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk Android app. Streamline customer queries from multiple channels and answer them easily from your phone.
Freshdesk is an online customer support software by Freshworks Inc. that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website.
Key Features:
1. Get a quick overview of your helpdesk. Access all tickets available to you.
2. Prioritize the tickets that need your attention with filters before responding.
3. Manage your support - Set priorities, assign agents, change tickets statuses.
4. Race through routine actions with one-click scenario automations.
5. Delete tickets and block spam right from your phone.
6. Log time spent on a ticket.
7. Stay informed about all updates and changes with push notifications.
Freshdesk is an online customer support software by Freshworks Inc. that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website.
Key Features:
1. Get a quick overview of your helpdesk. Access all tickets available to you.
2. Prioritize the tickets that need your attention with filters before responding.
3. Manage your support - Set priorities, assign agents, change tickets statuses.
4. Race through routine actions with one-click scenario automations.
5. Delete tickets and block spam right from your phone.
6. Log time spent on a ticket.
7. Stay informed about all updates and changes with push notifications.
Freshdesk Screenshots
Tap to Rate:
Reviews for Freshdesk
Neelukhan Asar
3/3/2026
good
Ankush Rajput
2/27/2026
good
