Genesys Cloud Communicate
Genesys Cloud Services, Inc.
3.4 ★
149 ratings
10,000+
downloads
Free
With this communication app, you can make and receive IP-based calls using your business number and access your contacts. Includes voicemail, call history, and group search features.
AppRecs review analysis
AppRecs rating 3.0. Trustworthiness 86 out of 100. Review manipulation risk 16 out of 100. Based on a review sample analyzed.
★★★☆☆
3.0
AppRecs Rating
Ratings breakdown
5 star
57%
4 star
2%
3 star
2%
2 star
5%
1 star
34%
What to know
✓
Low review manipulation risk
16% review manipulation risk
✓
Credible reviews
86% trustworthiness score from analyzed reviews
⚠
High negative review ratio
39% of sampled ratings are 1–2 stars
About Genesys Cloud Communicate
- Use your dedicated Genesys Cloud business phone number to make and receive calls.
- Keep your business and personal phones separate.
- Make and receive calls using Wi-Fi, even in areas with poor cellular coverage.
- Search for people and groups in your organization and personal contacts.
- View your call history and return missed calls.
- Check your inbox to review your voicemails, recordings and faxes.
Genesys Cloud Communicate Screenshots
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Reviews for Genesys Cloud Communicate
Robb Gale
12/11/2025
rubbish
Sayed Harby
10/26/2025
the android version of the app starts to ring for incoming calls after 3 offline rigs so I keep losing calls because the caller has to wait for 4 or 5 rings! I tried the iOS version of the app and it works normally with the same user/pass the android version is very bad
