Universal Assistance

Universal Assistance icon

Universal Assistance

Universal Assistance

3.6

12K ratings

500,000+

downloads

Free

With this assistance app, you can request support for health issues, legal matters, or travel document losses through a 24/7 multilingual service. Includes emergency response coordination, global support networks, and real-time tracking features.

AppRecs review analysis

AppRecs rating 3.5. Trustworthiness 85 out of 100. Review manipulation risk 18 out of 100. Based on a review sample analyzed.

★★★☆☆

3.5

AppRecs Rating

Ratings breakdown

5 star

57%

4 star

7%

3 star

3%

2 star

6%

1 star

27%

What to know

Low review manipulation risk

18% review manipulation risk

Credible reviews

85% trustworthiness score from analyzed reviews

High negative review ratio

33% of sampled ratings are 1–2 stars

About Universal Assistance

Born 40 years ago, our company has been providing comprehensive assistance services to travelers ever since. Our global operations serve customers across five continents through our 24/365 multilingual call centers located across the world. Starting March 2018, Universal Assistance is part of Cover-More Group, the travel assistance and travel insurance division of Zurich Insurance Group.

In the event of a health mishap, legal problem, loss of luggage, passport or documents, a simple phone call sets into motion the most state-of-the-art assistance system.
Universal Assistance Screenshots
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Reviews for Universal Assistance

Karla Pliego

11/13/2025

though this would be easier. app support does not work cannot communicate with a person via chat. only option is to call over wifi. wth? WhatsApp would be so easy, but they are only available for sales questions not coverage support. now trying to get a refund

Maria Gloria Romero

10/29/2025

Amazing service. Well done!!!

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