The MySosh application allows you at any time to manage your contracts, subscribe to an option, be helped, exchange with the Sosh community.
A doubt about your consumption? MySosh allows you to follow the details of your consumption but also to recharge your credit at any time. So, no more unpleasant surprises at the end of the month!
Looking for information or having a problem? The Help section offers you online solutions and allows you to find information on the support forum as well as chat with an advisor.
Tip: a widget gives you access to your consumption monitoring at a glance.
How to install it? Make a long press from the home page of your mobile or tablet and choose the "MySosh" widget.
With MySosh, enjoy many features:
- Track your orders
- Follow the details of your consumption for all your offers
- View, download and pay your bills
- Update your bank details and change payment method
- Change offer or mobile phone
- Subscribe or cancel your options
- Top up mobile credit for blocked mobile plans
- Consult your included destinations, international rates
- Subscribe to a travel pass and schedule its activation date
- Access emergency actions: PUK code, line suspension, unlocking, etc.
- Control the services of your box remotely
- Test and troubleshoot your box and connected equipment
- Test and troubleshoot your services and equipment
- Access the Help section and chat with an advisor
- Modify your information and personal data
- Manage the day-to-day of your contracts (proxy, move, transfer of offer, termination)
- Stay informed with the notification center
To note ! MySosh is compatible with the accessibility options of your mobile or tablet.
Also take advantage of dark mode to rest your eyes and maximize your battery. The feature is accessible from the navigation bar of the application:
Account > App Settings > Display.
Contribute! In order to continue to guarantee you the best quality of service wherever you are, participate in the improvement of network coverage (thanks to the collection of technical network data).
Do you want to understand the permissions requested by the application and keep control over your personal data? Go to the “Privacy and confidentiality” section accessible from the Account tab of the navigation bar of the application or on https://assistance.sosh.fr/faq/341577
Do you like the MySosh app? Feel free to write a review on the store!
* Downloading and use in the MySosh application are free (excluding the cost of mobile internet connection depending on the subscribed offer).
* The MySosh application is accessible to Orange France private customers with a mobile or internet offer.
A doubt about your consumption? MySosh allows you to follow the details of your consumption but also to recharge your credit at any time. So, no more unpleasant surprises at the end of the month!
Looking for information or having a problem? The Help section offers you online solutions and allows you to find information on the support forum as well as chat with an advisor.
Tip: a widget gives you access to your consumption monitoring at a glance.
How to install it? Make a long press from the home page of your mobile or tablet and choose the "MySosh" widget.
With MySosh, enjoy many features:
- Track your orders
- Follow the details of your consumption for all your offers
- View, download and pay your bills
- Update your bank details and change payment method
- Change offer or mobile phone
- Subscribe or cancel your options
- Top up mobile credit for blocked mobile plans
- Consult your included destinations, international rates
- Subscribe to a travel pass and schedule its activation date
- Access emergency actions: PUK code, line suspension, unlocking, etc.
- Control the services of your box remotely
- Test and troubleshoot your box and connected equipment
- Test and troubleshoot your services and equipment
- Access the Help section and chat with an advisor
- Modify your information and personal data
- Manage the day-to-day of your contracts (proxy, move, transfer of offer, termination)
- Stay informed with the notification center
To note ! MySosh is compatible with the accessibility options of your mobile or tablet.
Also take advantage of dark mode to rest your eyes and maximize your battery. The feature is accessible from the navigation bar of the application:
Account > App Settings > Display.
Contribute! In order to continue to guarantee you the best quality of service wherever you are, participate in the improvement of network coverage (thanks to the collection of technical network data).
Do you want to understand the permissions requested by the application and keep control over your personal data? Go to the “Privacy and confidentiality” section accessible from the Account tab of the navigation bar of the application or on https://assistance.sosh.fr/faq/341577
Do you like the MySosh app? Feel free to write a review on the store!
* Downloading and use in the MySosh application are free (excluding the cost of mobile internet connection depending on the subscribed offer).
* The MySosh application is accessible to Orange France private customers with a mobile or internet offer.
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