Serra and Company, regulatory claims over its 16 years invests heavily in technological solutions aimed thus directly meet the needs of its customers with speed information.
For this, it has its own development department, the department of Information Technology.
We innovate with a free application for mobile phones on platforms ANDROID and IOS, which allows the registration of new notices of claims and monitoring of the processes that are underway where each user (broker / Insurance / Insured) has access through unique password to access all team.
How it works:
• To perform the opening of a new claim is not necessary to be internet coverage area, since we are presenting to the market a Hybrid application, or simply fill in the requested data and ready! Once there is internet signal, the stored information is automatically transmitted;
• In case you need immediate care where there is no coverage for mobile signal, the drive must also be done via phone;
• The application has the backend tool, thus integrating the application to the company's system Thus, upon receipt of notices of claims, in addition to registration, those responsible also receive the information via email.
Agility:
• The ominous warning opening demand by telephone around 10 minutes since the time of the application to claim communication is 03-04 minutes, still eschewing the cost of connection.
• On the application, if the customer wishes to choose, you can report your claim by telephone. Just click the icon and go!
• If the claim is a statement by the insured, so complete communication responsible insurer and broker will be notified.
• In addition, the driver can make your audio communication directly and you broker, the application will provide its portfolio of specific customers.
The application came to add, helping through the agility of information and being an ally in the communication offered by the Sierra and Company and its customers, which deserve full attention and availability to service excellence.
For this, it has its own development department, the department of Information Technology.
We innovate with a free application for mobile phones on platforms ANDROID and IOS, which allows the registration of new notices of claims and monitoring of the processes that are underway where each user (broker / Insurance / Insured) has access through unique password to access all team.
How it works:
• To perform the opening of a new claim is not necessary to be internet coverage area, since we are presenting to the market a Hybrid application, or simply fill in the requested data and ready! Once there is internet signal, the stored information is automatically transmitted;
• In case you need immediate care where there is no coverage for mobile signal, the drive must also be done via phone;
• The application has the backend tool, thus integrating the application to the company's system Thus, upon receipt of notices of claims, in addition to registration, those responsible also receive the information via email.
Agility:
• The ominous warning opening demand by telephone around 10 minutes since the time of the application to claim communication is 03-04 minutes, still eschewing the cost of connection.
• On the application, if the customer wishes to choose, you can report your claim by telephone. Just click the icon and go!
• If the claim is a statement by the insured, so complete communication responsible insurer and broker will be notified.
• In addition, the driver can make your audio communication directly and you broker, the application will provide its portfolio of specific customers.
The application came to add, helping through the agility of information and being an ally in the communication offered by the Sierra and Company and its customers, which deserve full attention and availability to service excellence.
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