Customer Relationship
With the help of this application, we can track the customer details and we can followup the customer requirements. We can create n number of customer tasks, we can provide solution for the customer needs.
Admin
Admin can create the employees and he is the owner of the business. Being an owner, the admin can able to watch the productivity of the teams, along with the individual contribution also he can review. Admin can review customer details and his requirement progress.
This application is helpful to make the teams productively.
Team Leader
Team leader can manage the team and he can see the summary and pending summary of the assigned tasks. Team leader can able to create task and can assign to any agent or self.Team Leader can see his team productivity.
Agent/Executive
This user can able to enter the customer task/requirement. He can schedule the call to fulfill customer needs and user can enter the remarks based on the status. User also can able to assign task to some other agent.
With the help of this application, we can track the customer details and we can followup the customer requirements. We can create n number of customer tasks, we can provide solution for the customer needs.
Admin
Admin can create the employees and he is the owner of the business. Being an owner, the admin can able to watch the productivity of the teams, along with the individual contribution also he can review. Admin can review customer details and his requirement progress.
This application is helpful to make the teams productively.
Team Leader
Team leader can manage the team and he can see the summary and pending summary of the assigned tasks. Team leader can able to create task and can assign to any agent or self.Team Leader can see his team productivity.
Agent/Executive
This user can able to enter the customer task/requirement. He can schedule the call to fulfill customer needs and user can enter the remarks based on the status. User also can able to assign task to some other agent.
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