With this support app, you can view tickets, update customer information, and receive real-time notifications. Includes ticket management, customer profiles, and team performance tracking features.
AppRecs review analysis
AppRecs rating 2.9. Trustworthiness 84 out of 100. Review manipulation risk 18 out of 100. Based on a review sample analyzed.
★★☆☆☆
2.9
AppRecs Rating
Ratings breakdown
5 star
36%
4 star
13%
3 star
5%
2 star
11%
1 star
35%
What to know
✓
Low review manipulation risk
18% review manipulation risk
✓
Credible reviews
84% trustworthiness score from analyzed reviews
⚠
High negative review ratio
46% of sampled ratings are 1–2 stars
About Zendesk Support
Support for Android is built for agents, team leads, and managers on-the-move. A fast and secure productivity tool that gives you visibility of your account in real-time.
Get ahead of the day and keep things running by bringing the right people, conversations, and information together. Support for Android empowers you to access Zendesk whether you’re at your office or on the go!
Some of the key features you’ll find in the app:
Focus on today
Get a snapshot of your ticket Views to review volume, demand, and figure out what needs to be prioritized for your account.
Search to find context on your customer
Have better insights while on the move by viewing a customer’s profile to see tags, organizations, notes, requests, and more.
Continue a conversation or create new tickets
Add the right people to the conversation with @mentions, create new tickets and update assignees and CCs, plus add followers, tags, and any other field while on the move.
Get real-time notifications for critical updates
Real-time push notifications on critical customer updates, a list of activity on your tickets in the notification feed. Configure which notifications you receive by group and when you want them, by day and time.
Run your business from the field
If you work in the field, we’ll keep your business running while on the move - take a photo or upload and view attachments to tickets, get context with tags, notes, and important customer details in profiles.
Track your team’s performance
If you’re a manager, you can track current workload and how your team is doing from the palm of your hand!
We love feedback so if we can do something better, please tell us! Our mobile team read every support ticket. Send us feedback directly through the app in the settings tab.
Zendesk builds software for better customer relationships. Zendesk Support is a beautifully simple system for tracking, prioritizing, and solving customer support tickets.
Learn more about Support and create a free account here: https://www.zendesk.com/support
Get ahead of the day and keep things running by bringing the right people, conversations, and information together. Support for Android empowers you to access Zendesk whether you’re at your office or on the go!
Some of the key features you’ll find in the app:
Focus on today
Get a snapshot of your ticket Views to review volume, demand, and figure out what needs to be prioritized for your account.
Search to find context on your customer
Have better insights while on the move by viewing a customer’s profile to see tags, organizations, notes, requests, and more.
Continue a conversation or create new tickets
Add the right people to the conversation with @mentions, create new tickets and update assignees and CCs, plus add followers, tags, and any other field while on the move.
Get real-time notifications for critical updates
Real-time push notifications on critical customer updates, a list of activity on your tickets in the notification feed. Configure which notifications you receive by group and when you want them, by day and time.
Run your business from the field
If you work in the field, we’ll keep your business running while on the move - take a photo or upload and view attachments to tickets, get context with tags, notes, and important customer details in profiles.
Track your team’s performance
If you’re a manager, you can track current workload and how your team is doing from the palm of your hand!
We love feedback so if we can do something better, please tell us! Our mobile team read every support ticket. Send us feedback directly through the app in the settings tab.
Zendesk builds software for better customer relationships. Zendesk Support is a beautifully simple system for tracking, prioritizing, and solving customer support tickets.
Learn more about Support and create a free account here: https://www.zendesk.com/support
Zendesk Support Screenshots
Tap to Rate:
Reviews for Zendesk Support
SK
12/19/2025
Notification no longer works on Android after recent update.
frederick tiapson
12/16/2025
Zendesk is like a LinkedIn apps. don't download if it in 2fà authentication, your account will be monitored.
