Czech system of quality of service is voluntary innovative tool that helps in a systematic way to improve the quality of services organizations in the field of tourism and related services. The owner of the Ministry for Regional Development, which on its implementation works with selected professional associations in tourism.
The system concept is based on the simple principles of quality management, and its philosophy is understanding customer needs and continuously improve the quality of services in organizations. Participating organizations allows the system gradually acquire professional and practical knowledge of quality management services and other professional competencies that can be used to build your business. Successful organizations will receive the prestigious, internationally comparable brand that holds promise for the customer service quality certified and also recognizes the work of all employees of the organization.
The system is suitable for all organizations who care about their further development and who are interested in strengthening its position in the market, their goal is to provide the highest quality services and meet the expectations of its customers.
The system concept is based on the simple principles of quality management, and its philosophy is understanding customer needs and continuously improve the quality of services in organizations. Participating organizations allows the system gradually acquire professional and practical knowledge of quality management services and other professional competencies that can be used to build your business. Successful organizations will receive the prestigious, internationally comparable brand that holds promise for the customer service quality certified and also recognizes the work of all employees of the organization.
The system is suitable for all organizations who care about their further development and who are interested in strengthening its position in the market, their goal is to provide the highest quality services and meet the expectations of its customers.
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