الحسيني فون

It is a system to facilitate dealings between us and the customer to provide balance payment services and packages according to the official prices of Yemen Mobile, so that the customer’s account is documented in all his calculations and does not need to review us or inquire about accounts 1- The subscriber must create a new account himself and fill in his data as required . 2- Any subscriber must pay an insurance amount in advance, by attending directly or transferring to one of our accounts shown in the program under the list (transfer information) and contacting us via the numbers and addresses shown below to add the amount to his account since bank notices do not contain customer information 3- The insurance amount must be sufficient to cover the client’s operations and each client according to his daily work, in order to avoid the daily accounting entry process. 4- Confirming the customer’s account for the application from the account confirmation list, copying the device’s serial number, and sending it to us via our numbers, in order for him to be able to pay the direct services. The administration carries out any operation within a period not exceeding a minute in the manual section, while the automatic section does not exceed 5 seconds as a maximum, unless it is There is a problem in the system. 5- The customer shall be responsible for the data or the operation that he sends in terms of any error in the phone number or package type. 6- The customer is responsible for the validity of the card data, for the customers who deal with him to connect new numbers or replace lost ones for the programming devices, by receiving a copy of the card from the same person, matching it, and adhering to the official prices of the company. 7- Working hours in the manual department are from (8 am to 11 pm) except for Friday from (7 am to 10 am) as for the automated section around the clock 8- On national and religious holidays, you will be informed of the nature and time of work through a message before the holiday. 9- Notifications of operations are available first-hand, as well as the summary of the account through the application. 10- The customer can view the details of his reports and accounts when he logs in through the website directly with the same username and password for the application. 11- No amounts paid by mistake by the company will be returned, especially package operations.