VMware Workspace ONE Assist enables IT and help desk staff to remotely access and troubleshoot your device in real-time to keep you productive. With Workspace ONE Assist, you have the ability to accept, pause, and end a remote session, at any time, for enhanced privacy. Note: Workspace ONE Assist will not operate without Workspace ONE Unified Endpoint Management (UEM) and the Assist for Workspace ONE app. Contact your IT administrator for more information.