The Intel® Reverse Logistic Toolkit App gives you the ability to retrieve the Serial Number (VisID) of your Intel® Processor by using your devices camera to scan the DataMatrix symbol on your Intel® Processor. The app allows you to email the Serial Number's (VisID's) of single or multiple processors scanned. If you have a Customer Part Number or Intel® Part Number for your processor, you may use this whilst scanning to produce a csv file. This csv file may then be used to process a warranty claim using the online Electronic Service Request process.
NOTE: Good contrast between the DataMatrix dots and the background is crucial for a successful decode. Please tilt your phone slightly and slowly to achieve good contrast and use the in-app flashlight and zoom feature. Also move your phone slowly to and from the DataMatrix symbol to achieve good focus.
NOTE: Good contrast between the DataMatrix dots and the background is crucial for a successful decode. Please tilt your phone slightly and slowly to achieve good contrast and use the in-app flashlight and zoom feature. Also move your phone slowly to and from the DataMatrix symbol to achieve good focus.
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