Ventra icon

Ventra

Chicago Transit Authority

With this transit app, you can buy mobile tickets, load fare value, and check real-time arrival information for CTA, Metra, and Pace. Includes fare management, ticket purchasing, account notifications, and real-time transit data.

AppRecs review analysis

AppRecs rating 1.6. Trustworthiness 0 out of 100. Review manipulation risk 0 out of 100. Based on a review sample analyzed.

☆☆☆☆

1.6

AppRecs Rating

Ratings breakdown

5 star

14%

4 star

4%

3 star

4%

2 star

7%

1 star

71%

What to know

Pricing complaints

Many low ratings mention paywalls or pricing

Mixed user feedback

Average 1.8★ rating suggests room for improvement

High negative review ratio

78% of sampled ratings are 1–2 stars

About Ventra

Ride CTA, Metra & Pace with Ventra: Manage your fares, buy Metra mobile tickets, get arrivals and add your Ventra Card for riding CTA and Pace to iPhone and Apple Wallet.

Use transit in and around all of Chicago: It's easy to manage and pay your fare on CTA, Metra and Pace buses and trains with the Ventra app. Find all the features you're used to on the Ventra website and more, including mobile ticketing for Metra trains!

With the Ventra app, you can:
• Check your balance and available passes in your Ventra Card's transit account.
• Instantly load value or passes to your Ventra Card's transit account.
• Switch autoload for transit value or passes on and off.
• Buy and use Metra mobile tickets to ride any Metra train.
• Use transit value you've loaded to buy a Metra ticket.
• Get real-time account notifications so you know when it's time to load more fare or buy more tickets.
• Get real-time arrival/departure information from CTA, Metra and Pace all in one app—by picking a stop, using favorites or looking at service near where you're standing.
Ventra Screenshots
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Reviews for Ventra

ReviewBoss23

WORST TRANSIT APP EVER

Train times are wrong, sometimes they don’t even display for days on end (incredible). Seems like every positive review is written by a tourist who doesn’t have the misfortune of actually relying on this horrible app. Shame on the app developers for failing Chicago commuters. Absolutely shameful.

USA701

Bad

Nothing worth in this city nothing working properly. Waste of money and time. Don’t waste your money.

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