My NYCHA icon

My NYCHA

New York City Housing Authority

1.7

561 ratings

Free

With this app, you can submit and manage maintenance requests, view alerts, and pay rent. Includes maintenance tracking, rent payments, and communication features.

AppRecs review analysis

AppRecs rating 1.6. Trustworthiness 0 out of 100. Review manipulation risk 0 out of 100. Based on a review sample analyzed.

☆☆☆☆

1.6

AppRecs Rating

Ratings breakdown

5 star

13%

4 star

2%

3 star

4%

2 star

6%

1 star

74%

What to know

Pricing complaints

Many low ratings mention paywalls or pricing

Mixed user feedback

Average 1.7★ rating suggests room for improvement

High negative review ratio

80% of sampled ratings are 1–2 stars

About My NYCHA

The MyNYCHA mobile application allows public housing residents to create, submit, schedule, view and update maintenance service requests, view alerts and outages related to their developments, view their scheduled inspections, file complaints, view and pay latest rent bill. MyNYCHA empowers residents to create work tickets 24/7 and reduce their need to call NYCHA’s Customer Contact Center.

For technical assistance please email your issue details to MyNYCHA@nycha.nyc.gov
My NYCHA Screenshots
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Tap to Rate:

Reviews for My NYCHA

AGirlie2020

Waste of time

The app is always crashing when creating tickets and even sometimes when trying to sign in. The call center says to use the app but it never works. They need to get someone to fix this asap

Anazett3

App is broken helloooogellooooooHELLOOOOOO YOUR APP IS BROKEN FIX IT.Never loads

Cant even log in becausebit doesnt load. It cant be my wifi if i have cellur data and a wifi box. horrible glitchy app always on a loading screen you have to delete and downloaded every five seconds. I see other reviews saying that the app is broken. I’m really confused on who’s behind the app and can’t do the job. I’m confused on why the app is still broken. Who’s not doing their job right now like like what’s difficult about fixing the app is 2025 and I can fix the app and then for some reason the app is still broken like I’m a really need you to use your heads.

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