PBTCare
JABATAN DIGITAL NEGARA (JDN)
2.0 ★
store rating
Free
AppRecs review analysis
AppRecs rating 2.0. Trustworthiness 45 out of 100. Review manipulation risk 20 out of 100. Based on a review sample analyzed.
★★☆☆☆
2.0
AppRecs Rating
Ratings breakdown
5 star
0%
4 star
0%
3 star
0%
2 star
100%
1 star
0%
What to know
⚠
Mixed user feedback
Average 2.0★ rating suggests room for improvement
About PBTCare
Formerly known as i-Tegur. PBTCare Mobile application is a new innovation developed by the ministry to facilitate the public to make complaints to the local authorities (PBT) through mobile.
The objectives of PBTCare
1. Establish rapport PBT and citizens by providing a user-friendly channel complaints in giving the best service to the people; and
2. Monitoring and more effective complaint management to top management PBT and KPKT through the same system resources and easily accessible.
The functions of PBTCare
1. Allow shipping posing a complaint with the mobile location;
2. Provide feedback to the complainant with a more responsive; and
3. To monitor the statistics of complaints by local authorities or through the dashboard JKT provided more efficiently.
The objectives of PBTCare
1. Establish rapport PBT and citizens by providing a user-friendly channel complaints in giving the best service to the people; and
2. Monitoring and more effective complaint management to top management PBT and KPKT through the same system resources and easily accessible.
The functions of PBTCare
1. Allow shipping posing a complaint with the mobile location;
2. Provide feedback to the complainant with a more responsive; and
3. To monitor the statistics of complaints by local authorities or through the dashboard JKT provided more efficiently.
