311Somerville

311Somerville icon

311Somerville

City of Somerville

AppRecs review analysis

AppRecs rating 2.3. Trustworthiness 81 out of 100. Review manipulation risk 22 out of 100. Based on a review sample analyzed.

★★☆☆☆

2.3

AppRecs Rating

Ratings breakdown

5 star

20%

4 star

20%

3 star

0%

2 star

20%

1 star

40%

What to know

Low review manipulation risk

22% review manipulation risk

Credible reviews

81% trustworthiness score from analyzed reviews

Mixed user feedback

Average 2.3★ rating suggests room for improvement

About 311Somerville

Residents and visitors who spot a pothole, an unshoveled sidewalk, or other quality of life issues in Somerville Ma can now report them to the City immediately using the 311Somerville App from QScend Technologies.
311Somerville Screenshots
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Reviews for 311Somerville

MVMVMVM

Can’t sign in

Nothing happens when I click the sign in button

Whootang12

Photo uploads failing

Uploaded photos just vanish. I opened a support ticket and the company building this app says they are limited to 3mb file size. Basically any phone in 2024 will take a larger size photo. Setting aside that this is an absurd limit and they could auto resize for you before uploading, they could at least tell you there is an issue instead of just failing silently. Also, many times when I go to open a ticket it’s showing a zoomed out map of US. Would be much better to auto zoom in to current location, or provide a button to do so. Or even pull location from photo uploaded.

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