AppRecs review analysis
AppRecs rating 2.0. Trustworthiness 77 out of 100. Review manipulation risk 30 out of 100. Based on a review sample analyzed.
★★☆☆☆
2.0
AppRecs Rating
Ratings breakdown
5 star
20%
4 star
0%
3 star
0%
2 star
0%
1 star
80%
What to know
✓
Low review manipulation risk
30% review manipulation risk
✓
Credible reviews
77% trustworthiness score from analyzed reviews
⚠
Mixed user feedback
Average 1.8★ rating suggests room for improvement
About Mojo Helpdesk
Mojo Helpdesk for Apple mobile – your dynamic support solution for agents, managers, and admins on the move. A swift and secure productivity companion, providing real-time visibility into your Mojo Helpdesk account.
Key Features:
Tickets: Instantly search and review tickets, post a comment or a staff note, prioritize, tag, and resolve.
Management: Manage contacts, agents, groups, teams, ticket queues, and more aspects of your helpdesk account.
Administration: Billing, security, add-ons, and more account settings available for admins.
Reports: View and manage different reports (dashboard, tickets count, aging summary, etc).
Multiple helpdesk accounts: Supports multiple helpdesk accounts, on which you have at least an agent role.
Mojo Helpdesk Screenshots
Tap to Rate:
Reviews for Mojo Helpdesk
nimda1
Lazy
This app has potential. Our company switched to this helpdesk a few months ago. The site is sleek and was a nice UI upgrade over our previous system. Fairly simple to set up and use. I was excited to see that our ticketing system finally had an app. The issue is that it’s absolute trash. This app is pretty much just the website with two ugly white bars at the top and bottom of the screen. Text from tickets doesn’t fit on my phone screen unless I turn it to landscape.The action buttons while viewing a ticket make the portrait view impossible to use. You can’t zoom out in portrait either, making it that much more frustrating. Oh, and forget trying to add time to a ticket. The option is there, but you have to do some serious gymnastics to be able to find the button and correctly enter your time. The team that worked on this app is either lazy or dumb. Or both. I guess I’ll just keep using the website. At least I can read the important information in the tickets and have a full dark mode. The morons running this app don’t seem to care, hence the terrible rating and no meaningful updates. This app needs some serious work and a decent design rework. I’ll change my rating if we ever get that.
What007
Changes after iOS 26.2 update
After iOS updated to 26.2, the display changed when selecting the Helpdesk to open up. This needs to be updated.
