With this app, you can connect with a service representative through video chat and share visuals during the call. Includes camera switching, flashlight control, and no appointment needed.
AppRecs review analysis
AppRecs rating 1.8. Trustworthiness 78 out of 100. Review manipulation risk 26 out of 100. Based on a review sample analyzed.
★☆☆☆☆
1.8
AppRecs Rating
Ratings breakdown
5 star
19%
4 star
4%
3 star
5%
2 star
4%
1 star
67%
What to know
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Pricing complaints
Many low ratings mention paywalls or pricing
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Mixed user feedback
Average 2.1★ rating suggests room for improvement
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High negative review ratio
71% of sampled ratings are 1–2 stars
About Virtual Assist
- Instantly connect with a service representative via video chat
- Easily switch between your front-facing and back-facing cameras during the call to show damage and speak face-to-face
- Turn on your flashlight without exiting the app
Virtual Assist Screenshots
Tap to Rate:
Reviews for Virtual Assist
POHost
"Connect you with an adjuster within 39 seconds.."
Here I am 40 minutes later with no adjuster, leaving this review. Seems to track with other experiences notated here.
jeremiah Kam
Terrible app don’t use it!
Have severe hail damage on my car and they only gave me 500$ when my deductible is 1000$ to pull out 10+ hail dents and a broken windshield. Do not use this app for your inspection!
