With this mobile app, you can view outage information, get notifications, report outages, and access account details. Includes outage maps, account management features, and EV charger locations with directions.
AppRecs review analysis
AppRecs rating 1.6. Trustworthiness 75 out of 100. Review manipulation risk 25 out of 100. Based on a review sample analyzed.
★☆☆☆☆
1.6
AppRecs Rating
Ratings breakdown
5 star
21%
4 star
2%
3 star
4%
2 star
5%
1 star
68%
What to know
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Pricing complaints
Many low ratings mention paywalls or pricing
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Mixed user feedback
Average 2.0★ rating suggests room for improvement
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High negative review ratio
73% of sampled ratings are 1–2 stars
About Hawaiian Electric Mobile
The Hawaiian Electric or HECO mobile application is a great way to view information on known outages for the islands of Oahu, Maui, Hawaii, Lanai, and Molokai. Get up-to-date outage information, such as areas impacted; number of customers affected; and estimated restoration time. Receive important information from Hawaiian Electric with our alert and news notification service. Be advised of outages near your current location, using the geolocation feature on your mobile device and sign up for alerts on a specific outage. You can also report an outage directly or get access to the county-specific trouble lines from the mobile application.
You can access your online account to view your electric bill, as well as stop/move your electric service if needed. Payments can be made directly from your checking account or with a credit card through Speedpay. You can also start new electrical service.
In addition, you can access an interactive map to find any of our electric vehicle (EV) fast chargers across the islands we service. The map allows you to find a fast charger close to you and receive information about the charger type and location. Step-by-step driving instructions are also available to help you get to your EV fast charger quickly!
You can access your online account to view your electric bill, as well as stop/move your electric service if needed. Payments can be made directly from your checking account or with a credit card through Speedpay. You can also start new electrical service.
In addition, you can access an interactive map to find any of our electric vehicle (EV) fast chargers across the islands we service. The map allows you to find a fast charger close to you and receive information about the charger type and location. Step-by-step driving instructions are also available to help you get to your EV fast charger quickly!
