With Hanover Mobile, you can view policy details, pay bills, and report claims directly from your device. Includes policy management, billing, claim reporting, and contact options.
AppRecs review analysis
AppRecs rating 1.9. Trustworthiness 74 out of 100. Review manipulation risk 22 out of 100. Based on a review sample analyzed.
★☆☆☆☆
1.9
AppRecs Rating
Ratings breakdown
5 star
19%
4 star
2%
3 star
6%
2 star
8%
1 star
65%
What to know
⚠
Pricing complaints
Many low ratings mention paywalls or pricing
⚠
Mixed user feedback
Average 2.0★ rating suggests room for improvement
⚠
High negative review ratio
73% of sampled ratings are 1–2 stars
About Hanover Mobile
With Hanover Mobile, you'll have access to:
Policy information – view policy number, effective dates, and more
Billing – view billing statements, easily pay your bill within the app and sign up for paperless billing
Report a claim —File personal lines and commercial lines claims and view status of open claims
Contact information
• Get in touch with your insurance agent by phone or email
• Call our customer service representatives
Easily manage your account
• Log in with fingerprint or face id
• Update your profile and contact info
…and much more.
We would love to hear from you. If you have feedback, questions, or suggestions for the app, please email us at MobileSupport@hanover.com. If you need help with a policy or a claim, please contact your independent agent or call 800-853-7536.
All use of the Hanover Mobile app is subject to the Hanover End User License Agreement https://www.hanover.com/mobile/eula.html.
Hanover Mobile Screenshots
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Reviews for Hanover Mobile
Andy Lincoln
Garbage app
Slow, confusing interface. I try to set up recurring EFTs for my different policies, but have only successfully done it for one of my 3. Doesn’t alert me until cancellation is threatened that I need to pay. Absolutely awful customer experience
Lorne Michael$
They're a modern stone age insurance company!
STOP TELLING ME TO SIGN UP FOR TEXT NOTIFICATIONS! You already can’t handle the login process. You want me to add MORE COMPLICATED (for YOU) technology that you have trouble dealing with? FIX YOUR CURRENT SYSTEM BEFORE ASKING USERS TO CONFOUND YOUR DEVELOPERS FURTHER! *********** Update 12/19/2025 Seriously guys, your app is SO BAD, you'd be better off going back to COMPLETELY USING PAPER!
