With this app, you can access your Aflac account, submit claims, and manage coverage. Includes claim status checks, secure messaging, and policy updates.

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Find it for Android

★★★★☆

4.2

AppRecs Rating

Ratings breakdown

5 star

77%

4 star

3 star

2 star

1 star

11%

What to know

✓

Low review manipulation risk

24% review manipulation risk

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Credible reviews

76% trustworthiness score from analyzed reviews

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Pricing complaints

Many low ratings mention paywalls or pricing

About MyAflac

Access your Aflac account 24/7 with MyAflac®.
Register for MyAflac to access information about your coverage, at your convenience.
Submit claims and check claims status
View secure messages including your explanation of benefits
View and manage your coverage
Make changes to your policies
Make payments and enroll in direct deposit for fast claim payments
View your agent’s contact information
Enroll in Aflac Always to keep your coverage at the same rate – even if circumstances change
Download the MyAflac app today.

MyAflac Screenshots

Reviews for MyAflac

Natbrat1123

Horrible app

Awful app, have had nothing but issues with this app since I got it in July ‘25 and you still haven’t fixed it as of February ‘26. Time to update the bugs for your customers who pay for your insurance monthly!

LITTYMCGIDDY

Stay away! The app and website are terrible

This is a terrible app, and the website is worse. I was on the phone with an employee, and they even said you can't believe what's on the website. Everything is out of date for me. Says I've been a member since 2024. Which I have not. The virtual chatbot says to go somewhere, and that option doesn't exist. Claims don't get updated, and you get no emails. You have to call them to get any updates. You also can't view your policy. You have to call and request a paper copy. It's been almost a month, and I still haven't gotten it. There's also no automatic claim. I've had other supplemental insurance, like Aetna, and they automatically file a claim.