In this healthcare app, users manage primary care and insurance coverage by chatting with providers, viewing claims, and booking appointments. Includes features like video visits, prescription refills, coverage details, and personalized care plans.
AppRecs review analysis
AppRecs rating 3.8. Trustworthiness 84 out of 100. Review manipulation risk 23 out of 100. Based on a review sample analyzed.
★★★☆☆
3.8
AppRecs Rating
Ratings breakdown
5 star
67%
4 star
6%
3 star
2%
2 star
4%
1 star
21%
What to know
✓
Low review manipulation risk
23% review manipulation risk
✓
Credible reviews
84% trustworthiness score from analyzed reviews
✓
Good user ratings
73% positive sampled reviews
About Firefly Health
KEY FEATURES FOR FIREFLY PRIMARY CARE MEMBERS:
• Chat: Get fast answers to your care or coverage questions anytime.
• Video Visits: Book visits and connect face-to-face with your care team from your phone.
• Prescription Management: Refill prescriptions easily and track your medications.
• Referrals: Get guidance on finding the right Firefly Nearby location or specialists.
• Personalized Care Plans: View and track your custom care plans with your care team.
KEY FEATURES FOR FIREFLY HEALTH PLAN MEMBERS:
• Digital ID Card: Access your member ID card wherever you go.
• Claims Details: Review your claims and understand your coverage.
• Request a Care Key: Reach out for provider recommendations for lower copays and coinsurance
• Coverage Details: View specific information about your medical and pharmacy coverage
ABOUT FIREFLY PRIMARY CARE:
If you enroll in Firefly Primary Care, you'll get a new PCP (and care team). We believe that many heads are better than one — so instead of one provider, we give you a physician, nurse practitioner, and health guide who all work together to help you feel your very best. Your Firefly team will be able to handle all your primary care needs, ranging from preventative care to acute concerns, managing chronic conditions, and coordinating with any specialists you may have.
• Preventive Care: Stay healthy with screenings, wellness visits, and health coaching.
• Routine Care: Get help with colds, infections, aches, and pains.
• Chronic Condition Management: Manage asthma, diabetes, high blood pressure, and more.
• Mental Health Support: Access mental health resources with referrals from your care team.
When you need in-person primary care (for example, a physical exam or a swab), your Firefly care team will guide you to Firefly Nearby providers in your area – these may be urgent care clinics, clinics with retail stores, or even providers that come to your home.
HAVE A FIREFLY HEALTH PLAN?
You may have a Firefly health plan through your employer-sponsored health plan. With your Firefly plan, you'll get affordable, high-quality healthcare. Enroll in Firefly Primary Care, get support finding great in-network providers, view information on your coverage and claims, and chat with our member guides anytime about questions or concerns. Download the Firefly app for additional coverage details specific to your plan.
HAVE MORE QUESTIONS?
Learn more at https://www.fireflyhealth.com/faq.
Your health information is protected by industry-leading security practices and HIPAA compliance.
Download the Firefly Health app and experience refreshingly convenient healthcare today.
Firefly Health Screenshots
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Reviews for Firefly Health
TenneseeBurbon
The worst experience
Firefly doesn’t live up to any of their promises. The service is slow, takes so much time to get it a provider it’s so much faster to just walk to urgent care. They have barely any providers and they are always busy. When they come online they are ok but 0 availablity on nights and weekends. I work and can’t see a provider until I get home or early mornings. Firefly had 0 options. Companies should give employees real insurance. Not this fake insurance.
Guess ill just die
The worst insurance ever hands down (and we had tricare)
I truly cannot say enough how absolutely furious I am with this health insurance. We cannot get away from them fast enough. The communication is an absolute train wreck. They can’t figure out who is in network and who isn’t. NOBODY has heard of firefly so there is ALWAYS billing issues we are constantly getting bills in the mail that should be covered and having to resubmit. They don’t answer questions in a timely manner and it seems like nobody has any idea what’s going on, like everybody is constantly picking up a conversation from somebody prior so the rules keep changing. I have full fledge had it with this company. I didn’t think it could get worse than what we dealt with with tricare but at least the lack of bills were worth it then. This service is AWFUL go with literally any other insurance.
