With this field service management app, you can process onsite jobs, generate invoices, and track routes. Includes offline access, guided workflows, notifications, and eSignature capabilities.
AppRecs review analysis
AppRecs rating 2.3. Trustworthiness 79 out of 100. Review manipulation risk 23 out of 100. Based on a review sample analyzed.
★★☆☆☆
2.3
AppRecs Rating
Ratings breakdown
5 star
24%
4 star
0%
3 star
10%
2 star
5%
1 star
60%
What to know
✓
Low review manipulation risk
23% review manipulation risk
⚠
Mixed user feedback
Average 2.2★ rating suggests room for improvement
⚠
High negative review ratio
66% of sampled ratings are 1–2 stars
About ServiceBench
Power up your technicians. Armed with the ServiceBench Mobile® app, techs can quickly process onsite jobs with ease.
Full Features Technicians Need. When using the ServiceBench Mobile® app, your field technicians are empowered with all the required tools to do their job in the most efficient manner all while providing world class customer service.
No Internet? No problem. You can work all your jobs offline, too!
Guided workflows ensure that tech collects necessary data and provides status updates
Keep connected to the customer throughout the service experience with notifications, tech tracking and surveys*
Generate customer invoice and process payment*
View all jobs, daily schedule and route details
Turn-by-turn driving directions supported within your favorite mapping app
View all stored customer contact phone numbers with on-click calling capability
Search and view service history*
Attach and name pictures
Touchless features such as eSignature to promote safety
Compatibility Requirements: Mobile app users must have existing log in credentials in the ServiceBench System and must be utilizing service jobs. For more information visit www.servicebench.com
*May not be available in all regions.
ServiceBench Screenshots
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Reviews for ServiceBench
DonDesciple
Borderline Unusable
This app is one of the most unstable apps I’ve ever used. Almost every task would result in the app either freezing or crashing. 1. Can’t scan a part without the app kicking me out of my job 2. Logging into my account with Face ID would freeze the app 3. I have to reinstall the app nearly everyday if the app gets frozen on a white screen Very frustrating experience to say the least.
Fushiiiiii
Wow
App barely works now, I have to reinstall it everyday. More bugs than ever. Can’t even scan parts right anymore and it’s just overall terrible experience.
