With this field service management app, you can coordinate technician schedules, track service requests, and access customer data in real-time. Includes features for offline support, in-field payments, and appointment tracking.
AppRecs review analysis
AppRecs rating 3.7. Trustworthiness 71 out of 100. Review manipulation risk 20 out of 100. Based on a review sample analyzed.
★★★☆☆
3.7
AppRecs Rating
Ratings breakdown
5 star
58%
4 star
6%
3 star
4%
2 star
6%
1 star
26%
What to know
✓
Low review manipulation risk
20% review manipulation risk
✓
Credible reviews
71% trustworthiness score from analyzed reviews
⚠
High negative review ratio
31% of sampled ratings are 1–2 stars
About SAP Field Service Management
Perfect field service moments in one mobile app. SAP Field Service Management provides industry-leading field service management capabilities in real-time, by bringing together the right data at the right moment to delight customers and drive business results at the most critical points of service.
BENEFITS
· Send ETA and arrive on time with the right equipment to solve service requests efficiently and meet SLAs
· Real time optimization for better utilization in dynamic service environments
· Streamline your cash flow by empowering technicians to generate service reports, capture signatures, or do in-field payment right on the spot
· Highly flexible checklist improving MTTR
· Improved visibility for real customer satisfaction and loyalty
· Improve first time fix rates by providing access to customer, site and installed product information, inventory, warranties and contracts, SLAs, and pricing
· Reduced administrative costs associated with time-consuming paperwork or debriefing work orders
· Make your service workforce to in-field sales by providing service technicians selling recommendations and access to current pricing
· Full offline support when out of mobile coverage gives you true mobility
BENEFITS
· Send ETA and arrive on time with the right equipment to solve service requests efficiently and meet SLAs
· Real time optimization for better utilization in dynamic service environments
· Streamline your cash flow by empowering technicians to generate service reports, capture signatures, or do in-field payment right on the spot
· Highly flexible checklist improving MTTR
· Improved visibility for real customer satisfaction and loyalty
· Improve first time fix rates by providing access to customer, site and installed product information, inventory, warranties and contracts, SLAs, and pricing
· Reduced administrative costs associated with time-consuming paperwork or debriefing work orders
· Make your service workforce to in-field sales by providing service technicians selling recommendations and access to current pricing
· Full offline support when out of mobile coverage gives you true mobility
SAP Field Service Management Screenshots
Tap to Rate:
Reviews for SAP Field Service Management
eddy1235383
For work
I mean it could be more user friendly
FSM is not good
FSM review
It’s the worst labor management system I ever worked with
