Realstar – Resident Portal

Add account setup page

When user sets up bank account with your app for payments, why does not the API make a validation call to the bank to check errors like 902 code (using some small 1$ amount) so that user can know during setup itself if any number entered by mistake from user? I have become subject to invonvenience when I got NSF charge of $25 (twice in a row) when error code 902 in my ledger was generated just because bank transition number had some wrong digits entered. Does your app have no feature to prevent user entry mistakes just to make user pay for their mistake?That is good from revenue perspective but not consumer satisfaction. Nobody will like to pay false NSF charges when bank account itself has money. Please help customers to do this checking during setup of bank account only, so that they dont pay huge later. Let them be aware of the error data entry during setup itself.