Savant Power Storage

No control over power use nor battery use

Savant is an expensive mistake. We do not have any control over when the grid is used, when the battery is used, when the battery is charged. It will use grid power when the battery is nearly full in the morning and the solar is coming on line shortly. The The system glitches constantly and interrupts power to the house resetting everything. Please add actual logic to how the power is used. Not schedules with backwards worded charging notations. Not three modes where two are the same and one is hard code to the utility tou hours.

Horrible support

I have invested over $150K into Savants home battery back up system.18 months of ownership now with nothing but trouble. I invested into more solar to help with the situation a few months ago which finally helped , and finally I was getting somewhere that Savant originally promised. November comes along with an app update which completely stripped all of my settings ability. Now with shorter daylight , I have no ability to adjust settings for proper energy storage ( more wasted money). Furthermore, the power company is shutting down power due to Santa Ana winds and fire prevention, and I have no ability to run off battery because of the dam app update , and this is the original reason I invested into savant in first place. I have called Savant about this last month, in which they lied about things stating Savant has made no changes to their system , and it is running just fine . Please contact installer they said to fix problem. I called the installer who informed me about the dreaded app update , and Savant is working around it and will be fixed in two weeks . 6 weeks later now, and I contact savant again , in which they say update should fix problem by end of this month..... not holding my breath PASS ON SAVANT!