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Constant delays

As a person who uses this app everyday to get to and from college it’s ridiculous that they run late constantly it seems that nothing has changed the drivers are great it’s the timing and something you guys need to fix it is unacceptable

Do you wanna always be late and dropped off and some random place

Bruh my drivers lowkey always late bruh it’s not their fault I think plus this dumb app will reroute you even when you next and just screw your whole day up. If you plan on being late it’s great. But whoever made this app reach out we can set up a cage match bruh I wanna take a look at you . I also wanna update my review these drivers are super rude most of them, very entitled and whiny, then they will be extremely late to pick you up, even tho you usually have to walk to one of their ridiculous stops, then the app will not show you how far your driver is until you are the next stop. So I could be waiting for my driver an extra 10-15 to even longer and apparently I’d have to wait out in the rain or hot when I scheduled my ride and a specific time and this service is constantly TARDY. If I schedule a ride between a 10 minute window (8:30-40 let’s say) I shouldn’t have to wait out in the cold and rain till 9 o clock when your service says you will get me at this time. Then if I want to wait inside my house till the app actually tells me my late incompetent driver is on the way, they will end up telling my ride is 2 minutes away and the driver will pull up before I can even get there and leave after 1 minute even though these simpleton drivers were 20-30 minutes late. Also the stops are unsafe dangerous and I would really like to speak to whichever punk made them. Waiting for your response.