AIHelp

AIHelp supports integrating messages from multiple channels like Mobile App, Wechat, Facebook etc. Into one platform. At the same time, pictures and emojis are also available. Besides, by using AIHelp Mobile App, you would not be missing any messages from users anytime, anywhere. Customer agent could deal with their work that cloud only be done on PC just by tapping on the mobile. Improve work efficiency and solve the problems for users immediately.

Functions:

Communicate with users from different channels anytime.
FAQ available when replying users.
Form available when replying users to collect information.
Tags could be added for problem handling and classification.