With this IT support app, you can monitor alerts, access customer information, and perform remote support. Includes remote device management, customer contacts, and reporting features.
AppRecs review analysis
AppRecs rating 1.6. Trustworthiness 68 out of 100. Review manipulation risk 24 out of 100. Based on a review sample analyzed.
★☆☆☆☆
1.6
AppRecs Rating
Ratings breakdown
5 star
8%
4 star
4%
3 star
7%
2 star
13%
1 star
68%
What to know
✓
Low review manipulation risk
24% review manipulation risk
⚠
Mixed user feedback
Average 1.7★ rating suggests room for improvement
⚠
High negative review ratio
81% of sampled ratings are 1–2 stars
About Atera
Atera is a unique platform designed for Managed Service Providers (MSPs) and internal IT departments; Combining Remote Monitoring and Management (RMM), Help Desk, Remote Support, Billing and Reporting —it’s a complete, one-stop-shop that enables MSPs to manage their entire business. The mobile app is a lite version designed to be used alongside Atera software.
Atera Screenshots
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Reviews for Atera
*DJR*
Rarely works
I can rarely ever get this app to login successfully. Now with my new phone, it never logged in. I uninstall it reboot, install it again and it just goes to a blank white screen. I close it open it and it wants me to login again when I go through the same pattern over and over again, so it’s basically a worthless app at this point.
shockbot54
Terrible app
So many login issues, it makes the app unusable. UI is also just terrible.