Park Royal Hotels & Resorts
TCA Software Solutions
3.0 ★
129 ratings
Free
With this hotel app, you can browse amenities, make special requests, and reserve stays. Includes property information, activity schedules, and a virtual store.
AppRecs review analysis
AppRecs rating 3.0. Trustworthiness 66 out of 100. Review manipulation risk 25 out of 100. Based on a review sample analyzed.
★★★☆☆
3.0
AppRecs Rating
Ratings breakdown
5 star
40%
4 star
6%
3 star
6%
2 star
5%
1 star
42%
What to know
✓
Low review manipulation risk
25% review manipulation risk
⚠
Mixed user feedback
Average 3.0★ rating suggests room for improvement
⚠
High negative review ratio
47% of sampled ratings are 1–2 stars
About Park Royal Hotels & Resorts
Park Royal Hotels & Resorts Screenshots
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Reviews for Park Royal Hotels & Resorts
051567
Failed at step 3
Wanted to search for hotel stay in Singapore, thought the app would make it easy. At the tracking window, the picture was larger than my screen, so the continue button was hidden. Could not move it up or down or shrink it, it wouldn’t rotate, just stuck there, no way to get passed. Tried to put in app service request which took me to a Spanish homepage for Park Royal, not where I could submit a glitch review request. Apps ought to be a reflection of the Hotel? Bonvoy and Accor have great apps…
Weightcococo
Don’t waste your time
This app is terrible. Nothing on it works. We stayed at the Grand Park Royal Cancun and they instructed us to use this app to order room service or book dinner reservations. The app freezes the second you try to do anything on it and the page turns white. We let multiple people know about the issues we were having and also heard other people voice complaints about the same issues. When you tell them it doesn’t work they just get defensive and tell you there’s not a problem with it and it works fine for them. They offer no solution.
