PriviChat is a comprehensive system that provides and manages secure text messages at the enterprise level. Many companies and firms lack a comprehensive solution for messaging with their clients, often letting employees make the decision as to which messaging application they use, thus unknowingly exposing them and their firm to significant legal and regulatory risks.
--Secure Communications--
PriviChat is built upon a sophisticated and proprietary security model that leverages Secure Multiparty Computation to fully protect and archive all chat communications. With careful application of the ultra-fast ChaCha20 stream cipher, PriviChat implements full end-to-end encryption between users while simultaneously allowing managers with elevated permissions within the organization to decrypt and search message contents. This is a game-changing feature that once again empowers an organization to control and monitor the flow of information. All messages are encrypted and stored in the PriviChat Cloud, yet neither PriviChat nor law enforcement can decrypt an organization’s messages.
--Manage Communications--
With PriviChat, an organization can manage the process of establishing a secure connection between its employees and each client. An organization can decide which employees appear on a client’s contact list within the PriviChat app. If a client is serviced by a team, all members of the team can be immediately available to the client. If the team servicing a client changes, the client’s contact list within the PriviChat app will be automatically updated to reflect the removal or addition of a team member. If desired by the organization, any client’s connection to prior team members can be blocked. Organizations can also allow employees to self-manage their clients by assigning the necessary permissions.
--Monitor Communications--
PriviChat allows an organization to securely monitor all messages between its employees and clients for compliance, training or business intelligence purposes without any added concern for security. The solution’s unique architecture allows only the approved employees within the organization to decrypt messages.
--Analyze Communications--
PriviChat brings business intelligence to secure texting. Through personalized dashboards, an organization can visualize and analyze critical metrics while maintaining end-to-end encryption. PriviChat leverages Natural Language Processing (NLP) and Artificial Intelligence (AI) to help improve client relationships, identify regulatory violations, automate business processes, and streamline billing.
--Archive Communications--
PriviChat helps professional service firms meet regulatory, legal, accounting and internal policy requirements for data retention. All encrypted communications can be securely archived in the PriviChat Cloud for any period of time an organization designates with absolutely no risk to privacy. PriviChat leverages a state-of-the-art searchable encryption algorithm to allow an organization to efficiently and securely search for encrypted messages in the archive without revealing the contents of the search or the chat messages to PriviChat. To meet the demands of data security laws, a service firm has the ability to delete client communications from the archive which will simultaneously issue a delete on both the employee and client devices.
--Billing for Text Communications--
PriviChat's proprietary software automatically captures all essential metrics to enable an organization to optimize its billing practices for text communications. PriviChat provides professionals access to a customizable dashboard that will enable them to identify and bill clients for the time spent reading and writing every text message.
For support, questions, or more information please email: support@privichat.com
--Secure Communications--
PriviChat is built upon a sophisticated and proprietary security model that leverages Secure Multiparty Computation to fully protect and archive all chat communications. With careful application of the ultra-fast ChaCha20 stream cipher, PriviChat implements full end-to-end encryption between users while simultaneously allowing managers with elevated permissions within the organization to decrypt and search message contents. This is a game-changing feature that once again empowers an organization to control and monitor the flow of information. All messages are encrypted and stored in the PriviChat Cloud, yet neither PriviChat nor law enforcement can decrypt an organization’s messages.
--Manage Communications--
With PriviChat, an organization can manage the process of establishing a secure connection between its employees and each client. An organization can decide which employees appear on a client’s contact list within the PriviChat app. If a client is serviced by a team, all members of the team can be immediately available to the client. If the team servicing a client changes, the client’s contact list within the PriviChat app will be automatically updated to reflect the removal or addition of a team member. If desired by the organization, any client’s connection to prior team members can be blocked. Organizations can also allow employees to self-manage their clients by assigning the necessary permissions.
--Monitor Communications--
PriviChat allows an organization to securely monitor all messages between its employees and clients for compliance, training or business intelligence purposes without any added concern for security. The solution’s unique architecture allows only the approved employees within the organization to decrypt messages.
--Analyze Communications--
PriviChat brings business intelligence to secure texting. Through personalized dashboards, an organization can visualize and analyze critical metrics while maintaining end-to-end encryption. PriviChat leverages Natural Language Processing (NLP) and Artificial Intelligence (AI) to help improve client relationships, identify regulatory violations, automate business processes, and streamline billing.
--Archive Communications--
PriviChat helps professional service firms meet regulatory, legal, accounting and internal policy requirements for data retention. All encrypted communications can be securely archived in the PriviChat Cloud for any period of time an organization designates with absolutely no risk to privacy. PriviChat leverages a state-of-the-art searchable encryption algorithm to allow an organization to efficiently and securely search for encrypted messages in the archive without revealing the contents of the search or the chat messages to PriviChat. To meet the demands of data security laws, a service firm has the ability to delete client communications from the archive which will simultaneously issue a delete on both the employee and client devices.
--Billing for Text Communications--
PriviChat's proprietary software automatically captures all essential metrics to enable an organization to optimize its billing practices for text communications. PriviChat provides professionals access to a customizable dashboard that will enable them to identify and bill clients for the time spent reading and writing every text message.
For support, questions, or more information please email: support@privichat.com
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