With this utility app, you can view account details, make payments, and access outage reports. Includes usage graphs, notification sign-ups, and biometric login options.
AppRecs review analysis
AppRecs rating 4.5. Trustworthiness 0 out of 100. Review manipulation risk 0 out of 100. Based on a review sample analyzed.
★★★★☆
4.5
AppRecs Rating
Ratings breakdown
5 star
90%
4 star
10%
3 star
0%
2 star
0%
1 star
0%
What to know
✓
High user satisfaction
90% of sampled ratings are 5 stars
About CWEP
Carthage Water and Electric recently announced the release of the second generation of the company’s phone app called Mobile Customer Access (MCA). This updated phone application builds on the customer’s ability to access their account 24 hours a day, seven days per week, 365 days per year.
In the past, utility customers could view balance information, make a payment, view statement and payment history, view usage graphs and access all their accounts at one time. With this the new release, utility customers will have access to many additional enhancements such as payment arrangement balances, programs they are enrolled in, enhanced usage graph, ability to sign up for notifications, report outages, view the utility outage map (if available), view the utility contact information, and view a message from the utility as they log into the app. The customer can even log into the application with a touch of their finger or facial recognition by setting up biometric login.
In the past, utility customers could view balance information, make a payment, view statement and payment history, view usage graphs and access all their accounts at one time. With this the new release, utility customers will have access to many additional enhancements such as payment arrangement balances, programs they are enrolled in, enhanced usage graph, ability to sign up for notifications, report outages, view the utility outage map (if available), view the utility contact information, and view a message from the utility as they log into the app. The customer can even log into the application with a touch of their finger or facial recognition by setting up biometric login.
