AppRecs review analysis
AppRecs rating 4.5. Trustworthiness 0 out of 100. Review manipulation risk 0 out of 100. Based on a review sample analyzed.
★★★★☆
4.5
AppRecs Rating
Ratings breakdown
5 star
50%
4 star
50%
3 star
0%
2 star
0%
1 star
0%
What to know
✓
High user satisfaction
100% of sampled ratings are 4+ stars (4.5★ average)
About SmarterTrack Mobile
This includes access to:
Ticketing
- Take/transfer tickets
- Reply to tickets
- Set follow-ups
- Add comments
- Upload files/attachments
- Ticket translations
- Much more!
Live Chat
- New chat and/or chat message notifications
- Take/transfer chats
- Reply to chats
- Coach agents in a chat
- Live chat translation
- Much more!
Call Logging
- Create new call logs
- Add notes/descriptions
- Add/edit call times
- Much more!
Task Management
- Create new tasks
- Change status, priority, time estimates, etc.
- Add updates
- Much more!
And includes additional features such as:
- Light and dark themes
- In-App notifications for live chats
- Work across all Brands
- FaceID and TouchID supported for log in
- Group and agent management
- Run manual events
SmarterTrack Mobile Screenshots
Tap to Rate:
Reviews for SmarterTrack Mobile
Ian J Harris
Underrated Tool
I've used SmarterTrack systems for years, and colleagues for even longer. Still love the straightforward platform and approach. Looking forward to continued development!
eerf445
A solid start!
I’m really excited to finally have access to SmarterTrack on the go. While I always had access to the web version, this feels much cleaner and easier to use. It’s also nice to see so many of the features that I commonly use in the app. There are a few minor quirks here and there, but all in all this is a great start.
