The Intel® Reverse Logistic Toolkit App gives you the ability to retrieve the VisID of your Intel® Processor by using your devices camera or photo from your photo library to scan the Datamatrix symbol on your Intel® Processor. The app allows you to email the VisID of single or multiple processors scanned. If you have a Customer Part Number or Intel® Part Number for your processor, you may use this whilst scanning to produce a csv file for processing a warranty claim using the online Electronic Service Request process.
NOTE: Good contrast between the datamatrix symbol and the background is crucial for a successful decode. Please tilt your phone slightly and slowly to achieve good contrast and use the in-app flashlight and zoom feature. Also move your phone slowly to and from the datamatrix in Live Video Mode to achieve good focus. For decoding photos please ensure the datamatrix is approximately one third the size of the entire photo.
NOTE: Good contrast between the datamatrix symbol and the background is crucial for a successful decode. Please tilt your phone slightly and slowly to achieve good contrast and use the in-app flashlight and zoom feature. Also move your phone slowly to and from the datamatrix in Live Video Mode to achieve good focus. For decoding photos please ensure the datamatrix is approximately one third the size of the entire photo.
Show More
