With this hotel booking app, you can search for rooms, compare rates, and manage reservations. Includes rewards program, safety measures, and event planning tools.
AppRecs review analysis
AppRecs rating 4.3. Trustworthiness 79 out of 100. Review manipulation risk 22 out of 100. Based on a review sample analyzed.
★★★★☆
4.3
AppRecs Rating
Ratings breakdown
5 star
90%
4 star
6%
3 star
2%
2 star
1%
1 star
2%
What to know
✓
Low review manipulation risk
22% review manipulation risk
✓
Credible reviews
79% trustworthiness score from analyzed reviews
✓
High user satisfaction
90% of sampled ratings are 5 stars
About Sonesta
Distinct hotels and resorts. Spacious rooms ideal for extended-stay travel. Across the U.S. and in exciting destinations around the world, Sonesta has hotel rooms and suites for all the ways you travel. Book hotel rooms and suites for business trips, family vacations and extended stay travel at Sonesta, the go-to family of hotel brands that welcomes the world.
Whether you’re looking for family vacation hotels, the best resorts for girlfriend getaways, hotels with meeting rooms—or simply a friendly face to welcome you after a long day—you’ll find what you need at Sonesta, one of the fastest growing hotel companies in the U.S.
Stay Safe with Sonesta
Guest health and safety is our number one priority. That’s why Sonesta’s new health and cleanliness program is Sharecare Health Security VERIFIED with Forbes Travel Guide.
Tripadvisor Awards
We win—you win. The 2021 Tripadvisor Travelers’ Choice Awards recognizes hotels with the best reviews—and 58 of those awards went to Sonesta hotels.
Earn Free Nights & Member Perks
Savings and special benefits—they’re all yours. Join Sonesta Travel Pass, our guest rewards program, for free today. You’ll travel with the best rates and all the little extras that make a stay amazing. Sonesta Travel Pass members enjoy a 5% discount when booking direct. Always. No strings attached. Not a member? Join today and start saving.
Meetings & Events
Work meetings. Custom events. Weddings, reunions, and friends getaways. At Sonesta, we’re all about bringing your vision to life—and taking care of all those little details that make an event unforgettable. Let’s start planning.
Earn More with the Sonesta World Mastercard
The Sonesta World Mastercard gives you the chance to earn up to 95,000 bonus points—that’s 6 free nights—along with upgrades, dining discounts and more. Apply now and start earning points towards your travel. (Conditions apply)
Sonesta Screenshots
Tap to Rate:
Reviews for Sonesta
yon garcia
the worst hotel to stay in
I booked this hotel expecting a peaceful and uneventful stay, but my experience ended up being frustrating and expensive. 📍 Location and Check-in The hotel is well-located, and the reception staff was friendly upon arrival, but we started having problems from the very beginning. 💳 Hidden Charges & Unclear Billing Although the rate seemed reasonable when I booked, upon reviewing my statement, I found extra charges that were never mentioned: • A “service fee” that wasn't included in the confirmation. • A “security deposit” that was charged without warning. • Charges for “facility use” that I never used. Even after asking for an explanation, the receptionist couldn't explain why I had been charged these amounts. 📞 Poor Customer Service I tried contacting them several times to get a refund, but I received vague responses and, in some cases, no response at all. 🛏️ Room and Amenities The room was clean, but that doesn't compensate for the unexpected charges and the overall negative experience. The Wi-Fi was slow, and the breakfast was average, nothing special. ❗️Important Warning If you decide to book here, review every single item on the bill BEFORE paying and save all your emails/confirmations. I ended up paying more than I had budgeted, and I'm still disputing the charges with my bank. 🔚 Conclusion A hotel with good potential that could have been pleasant, but the hidden charges and lack of transparency make it difficult to recommend.
GanacheGal
App often fails to open
Consistently stalls when launching. Unreliable.
