AppRecs review analysis
AppRecs rating 4.5. Trustworthiness 0 out of 100. Review manipulation risk 0 out of 100. Based on a review sample analyzed.
★★★★☆
4.5
AppRecs Rating
Ratings breakdown
5 star
88%
4 star
0%
3 star
0%
2 star
0%
1 star
13%
What to know
✓
High user satisfaction
88% of sampled ratings are 5 stars
About Computer, by DevRev
Powerful search, everywhere - Computer unifies all your structured and unstructured data. Which means you get clear, accurate, sourced answers.
AI that takes real action - Computer can suggest insights and next steps. And it can take real action on your behalf. From creating tickets to reassigning work, you can move your team forward – anywhere.
On-the-go collaboration - Chat with colleagues on the bus. Leave comments on the train. Create issues on the park bench – it’s Computer, for commuters.
Enterprise-grade security - Computer is SOC 2, GDPR, HIPAA, and ISO 27001 compliant. Which means Object-level permission awareness, audit trails, and flexible data residency options – always.
Unlike other AI tools, Computer connects structured data (CRM records, tickets, log data) and unstructured data (documents, emails, chats) into a single AI-ready source of truth: Computer Memory. This is achieved with our patented two-way sync engine, Computer AirSync.
Computer doesn’t just find information. It takes action in your systems, automates workflows, and generates insights grounded in your complete business context. From automated ticket resolution to complex business analysis, Computer works alongside your teams through purpose-built apps and custom AI agents.
Above all else, Computer brings people back together. By breaking down silos and connecting people, it ushers in the future of AI-human collaboration. We call this Team Intelligence.
It’s time to stop juggling scattered tools – and start focusing on work that really matters.
Computer, by DevRev Screenshots
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Reviews for Computer, by DevRev
Luhar88
Core Functionality Removed Overnight — No Communication
The DevRev mobile application was fundamentally changed overnight without prior notice or communication. Previously, the app allowed users to directly view tickets, backlog, and active work from a mobile device. It functioned as a legitimate mobile extension of the web platform. That functionality has now been removed and replaced with a chat-only interface, where users must query a chatbot to retrieve information. This is a significant regression in usability. Support and engineering teams rely on immediate visibility into workload, ticket status, and backlog. Replacing structured navigation with a conversational interface adds friction, slows access to critical information, and reduces operational efficiency. A chatbot is not a substitute for a properly designed mobile workflow interface. There was no warning, no transition plan, and no documented roadmap explaining the shift. For teams that depended on the mobile app for real-time support management, this change effectively removed a core tool overnight. At present, the only reliable way to view backlog and workload is through the web application on a computer. That defeats the purpose of having a mobile app. If this is an experimental direction, it should be optional, not a forced replacement of core functionality. Until structured ticket and backlog views are restored, the mobile app no longer serves its original operational purpose.
