AppRecs review analysis
AppRecs rating 2.4. Trustworthiness 0 out of 100. Review manipulation risk 0 out of 100. Based on a review sample analyzed.
★★☆☆☆
2.4
AppRecs Rating
Ratings breakdown
5 star
33%
4 star
0%
3 star
0%
2 star
8%
1 star
58%
What to know
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Mixed user feedback
Average 2.4★ rating suggests room for improvement
About Bank Muscat Soft Token
In BM Soft Token App you can:
• Approve your financial transaction by tapping on push notifications received on your registered mobile device.
• Authenticate your Non-Financial transactions through Soft One-Time Password (OTP).
• Fallback authentication through Coloured QR code if push notification is not received.
• This service is completely free of cost and available in English and Arabic.
The Soft Token facility is not available to the following:
• Joint account holders.
• Corporate Internet Banking customers.
• Meethaq customers.
To use this app, you must be a Personal banking customer (joint and corporate accounts are not eligible) who is registered for Bank Muscat Internet Banking. If you have not yet registered, please visit https://www.bankmuscatonline.com and register yourself.
Already an Internet Banking Customer? Download the Bank Muscat Soft Token App now and enjoy a convenient and secure banking experience!
Bank Muscat Soft Token Screenshots
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Reviews for Bank Muscat Soft Token
Saif Alrawahi
Frustrating Experience with Soft Token App
I have tried more than 8 times to activate the Bank Muscat soft token, and every single time I get the same error message: “session timeout, please login again.” No matter how carefully I follow the steps, the app simply does not work. This is very disappointing for such a critical service. The process should be smooth and reliable, but instead, it wastes time and creates unnecessary frustration. I hope Bank Muscat takes this feedback seriously and fixes the app so customers can actually use it without these repeated errors.
murtaza_7860
Worst App for business owner
The app keeps crashing, i asked the bank to give me hard token several times, but they keep insisting me for soft token, the QR keeps showing me code expired when i reinstall due to some random reason, seriously you should fix the app before forcing people to use it or give an alternative to use so that the customer does not face difficulty.
