CDTA Navigator
CDTA - Capital District Transportation Authority
4.3 ★
2K ratings
Free
In this transit app, users can view real-time arrivals, track locations, and access multimodal services. Includes mobile payments, secure account registration, and on-demand transit options.
AppRecs review analysis
AppRecs rating 4.1. Trustworthiness 0 out of 100. Review manipulation risk 0 out of 100. Based on a review sample analyzed.
★★★★☆
4.1
AppRecs Rating
Ratings breakdown
5 star
77%
4 star
5%
3 star
2%
2 star
2%
1 star
13%
What to know
✓
High user satisfaction
83% of sampled ratings are 4+ stars (4.3★ average)
⚠
Pricing complaints
Many low ratings mention paywalls or pricing
About CDTA Navigator
Customers will discover a world of convenience and efficiency with enhanced features in the upgraded Navigator app. You can unlock a seamless transit experience featuring real-time arrivals, precise location tracking, and seamless access to Flex on Demand service! If you are looking for a multimodal trip, users will have streamlined access to CDPHP Cycle! and DRIVE. It's time to embark on all new journeys with the CDTA Navigator app!
When you upgrade to the Navigator app, you’ll enjoy the following benefits:
Mobile Payments Made Easy: Load transit products directly onto your mobile phone for quick and contactless payments, anytime, anywhere! Simply scan and go!
Enhanced Security: When you register for a Navigator account, your balance is fully protected even if your card or mobile device gets misplaced or stolen. Travel with peace of mind, knowing that your funds are secure.
Daily Cap (Best Fare): Navigator's Pay As You Go feature automatically charges you the "best fare" ($1.30) for every trip, ensuring that you never pay more than the cost of a day pass ($3.90). Enjoy unlimited rides without breaking the bank.
Real-Time Arrivals and Location Services: Stay one step ahead with real-time arrival time updates. With Navigator, you'll know exactly when your bus will reach you and your destination. Additionally, our precise location tracking feature lets you navigate the Capital Region with ease.
Access to Flex Transit On Demand and CDPHP Cycle: You can now seamlessly connect with FLEX On Demand and CDPHP Cycle through the Navigator app. Enjoy the flexibility of on-demand transit and the convenience of bike-sharing, all within the same user-friendly interface.
Faster Boarding: Say hello to efficient boarding. Navigator's smart cards and contactless mobile tickets expedite the boarding process, making your trips faster and smoother. Get where you need to go in no time!
For more information and assistance, visit our Navigator App Questions page at https://www.cdta.org/navigator-app-questions. Our dedicated support team is ready to assist you every step of the way.
Please note that an internet connection is required to access all of Navigator’s features and benefits.
CDTA Navigator Screenshots
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Reviews for CDTA Navigator
cnkohgvbfsgyh
Why Bother?
I’m unsure if I got on a bus that arrived 9 minutes late or the bus that 5 minutes early. And that’s usually how it goes. The app is disgustingly and constantly inaccurate, including busses like the one just mentioned, it’s impossible to plan your own schedule based on the information provided in this app. Honestly, one star is FAR too many for the consistent delays in service, the inaccuracy of the app, the disregard of your drivers, your clear inability to tell time or share any usable information with your “customers” (we don’t have a choice- that’s why you have customers.)
Melsempowered
The bus tracking is not always accurate!
Sometimes the app is very unreliable. It will portray a bus as coming that doesn’t come or when that is coming, not coming for a half an hour, and then when you decide to start moving away, the bus miraculously arrives. Sometimes the drivers either turn off the GPS or something. I don’t understand it. And something happens with buses from Troy for some reason they don’t tend to come as quickly as buses from any other area. Not sure what’s going on there and CDTA says they can’t track what happens in Troy, which is absurd.
